LG Malaysia Sdn. Bhd. (“LGE", "We", "Us" and "Our") provides this installation (this “Installation") for Our small appliances and big appliances (collectively, "Products") to the original purchaser/rental customer/subscriber ("You" and "Your"). This Installation is valid only in the country of purchase/rental/subscription.

 

Appliance		Product Category			Install by
Big Appliances		Television (TV), Refrigerator, Washing Machine Dryer, Styler, Sound bar, Room Air Conditioner			Third party service providers /LGE service technicians (Subscription Care)
Small Appliances		Air Purifier, Water purifier Vacuum Cleaner
Installation Coverage		Nationwide within LG designated coverage zones (West Malaysia + East Malaysia)

 

LG Malaysia Sdn. Bhd. (“LGE", "We", "Us" and "Our") provides this reinstallation (this “Relocation") Services for Our small appliances and big appliances (collectively, "Products") to the original purchaser/rental customer/subscriber ("You" and "Your"). This Relocation Services is valid only in the country of purchase/rental/subscription.

 

Appliance	Product/Appliance		Reinstallation	Dismantle		Remark
Big Appliances	Television (TV)		Chargeable *Subject to LG service provided	Chargeable *Subject to LG service provided		1. Compulsory to update LGE of any address changes if any Relocation done by own 2. Reinstallation strictly within LGE Location
	Refrigerator
	Washing Machine
	Dryer
	Styler
	Sound bar
Small Appliances	Air Purifier
	Vacuum Cleaner
Selected Appliances *Special Requirement	Room Air Conditioner [RAC]		Chargeable *Subject to LG service provided	Chargeable *Subject to LG service provided		1. Relocation can only be performed by an authorized LGE service provider; failure to do so will void the warranty
	Water Purifier		Free - Once a year *Subject to the total CareShip purchased
Highlight	1. For Customers who dismantle and brought the Appliance to new location without informing LGE, shall bear the i nstallation of reinstallation fee which includes both transportation and labor costs. 2. For Customers without Careship Period or Rental Period, Customer shall pay Relocation Charges as advised by LGE being reinstallation of Appliances at new Location duly approved by LGE. 3. Relocation Fee is subject to change from time to time as advised be LGE.

 

Additional charges (Subjected based of your installation location)

Product	Property	Level	Charge
Styler	Landed property	G Floor	FOC
		1st Floor	FOC
		2nd Floor and above	RM100
	Flat / Apartment (Without Lift)	G Floor	FOC
		1st Floor and above	RM100
Washer Dryer Refrigerator	Landed property	G Floor	FOC
		1st Floor and above	RM100
	Flat / Apartment (Without Lift)	G Floor	FOC
		1st Floor and above	RM100
TV Aircond	Landed property	N/A	FOC
	Flat / Apartment (Without Lift)	N/A	FOC

 

Dishwasher / Washer / WashTower:
-If the customer request to change the water tap, both the material and labour cost will be borne by the customer RM50.00

 

 

 

 

Customer are required to pay on the spot.

 

Additional services/charges (Subjected based of the condition of your installation location)

Item		Charges
Power Point (Per Point)		RM100
Copper per Feet:	1.0HP	RM24 per foot
	1.5HP	RM26 per foot
	2.0HP	RM32 per foot
	2.5HP	RM35 per foot
Electric Cable/ Wire		RM5 per foot
Switch Point		RM100 (Looping from nearest point)
Wire Casing		RM10 / PC (13mm x 27mm x 6 feet)
Copper Trunk		RM70 / PC (55mm x 75mm x 6 feet)
Water Pipe/ PVC Drain Pipe		RM15 / PC (10 feet)
Hack Extra Hole		First hole - FOC
Second hole onward - RM50 per hole
Dismantle Old RAC		RM100 if keep old unit
Extra charges to Landed/ Apartment Flat (without lift)	G Floor	FOC
	1st Floor and Above	FOC

*General installation quotation inclusive of 10 feet copper piping, wire, pvc pipe

*Final price may vary depends on actual site conditions and premise-specific requirements

*LG Electronics reserves the right to change pricing without further notice. Terms and conditions apply.

 

For Relocation Enquiries:

LG Toll-Free Careline: 1800-18-7874 ; OR
Official Website: https://www.lg.com/my/support/contact-us/

 

Operating Hours: Monday to Friday: 9:00 AM – 6:00 PM Saturday: 9:00 AM – 1:00 PM
Closed on Sundays and Public Holidays