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[LG Audio] Some scenes or sounds are cut off or skipped when playing CD.

Troubleshooting Blu-ray/DVD Player, Home Audio Systems, Home Theater Systems 24/07/2023

Causes and Symptoms

  • Some scenes or sounds are cut off or skipped when playing CD.
  • There is an input of noise signal due to bending or alien substance in CD.

If other CDs have no problem with it, then it might be that your CD has defects due to scratches and so on.
If other CDs also have the same problem, then use a CD cleaner to remove alien substances and if the problem persists, then have inspection by a technician.

Try this

Mounting type

Mounting type means that a CD is inserted after opening the top cover. If you open the CD door, you will see a small lens, clean this area off thoroughly with a Q-tip soaked in alcohol.

Cleaning lenses with a cotton swab

Drawer type

In case of a drawer type, purchase a cleaner CD and wash off the lens with it.
(Cleaner CD is available for purchase at music shop, CD shop or record shop.)

CD lens cleaner

Need more help?

Try [E-mail Us] and [Customer Support] on the LG Electronics website.
If you click [Repair Services],a service technician will help you with accurate product diagnosis and inspection.

This guide was created for all models, so the images or content may be different from your product.

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