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  • Document Contents
    Troubleshooting
    No power
    No powerSymptomI cannot turn on the power. How to fixPlug in the power cable firmly and turn on the power switch.Ifyou still cannot turn on the power, try to plug in to another outlet and see ifit works.For battery, if it runs out, you will...
  • Document Contents
    Troubleshooting
    Why does my speaker make crackling noise?
    Why does my speaker make crackling noise? Symptom- Crackling noise while listening to music- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M How to fixIf a speaker is connected wirelessly to the network- When th...
  • Document Contents
    Troubleshooting
    Why is smart audio (Music Flow) group setting canceled?
    ■ Symptom - Smart audio (Music flow) group setting is canceled.■ Checkpoints - Group setting may be canceled when alarm rings, power is turned on/off, orwireless network connection is weak.■ How to fix 1. When alarm sounds - Alarm settings ...
  • Document Contents
    Troubleshooting
    I can't adjust the volume
    SymptomYou can’t turn the volume if the application is under Background condition (lockscreen, home) How to fixIf the application is under Background condition(lock screen, home), you canadjust the volume only on some devices. 1) Android De...
  • Document Contents
    Troubleshooting
    App cannot be searched on iPad.
    App cannot be searched on iPad. ■ Symptom - App cannot be searched on iPad.■ Troubleshooting - iPad / iPhone apps can be searched and downloaded on App Store.
  • Document Contents
    Troubleshooting
    It says that it cannot play the song in the playlist.
    It says that it cannot play the song in the playlist.Symptom Playlist can not play Model : NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950MAction There are mainly two reasons that a song in the playlist cannot beplayed. 1. When DMS...
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