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  • Document Contents
    Troubleshooting
    Why does my speaker make crackling noise?
    Why does my speaker make crackling noise? Symptom- Crackling noise while listening to music- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M How to fixIf a speaker is connected wirelessly to the network- When th...
  • Document Contents
    Troubleshooting
    No power
    No powerSymptomI cannot turn on the power. How to fixPlug in the power cable firmly and turn on the power switch.Ifyou still cannot turn on the power, try to plug in to another outlet and see ifit works.For battery, if it runs out, you will...
  • Document Contents
    Troubleshooting
    [LG TONE Free] My Earbuds are not disconnecting even after placing them in the charging case.
    Causes and Symptoms------------------- * My Earbuds are still working even when I place them in the charging case.If the case is not closed properly, or if the battery is discharged, theBluetooth is not disconnected, so the TONE Free and yo...
  • Document Contents
    Troubleshooting
    [LG TONE Free] My TONE Free has charging and pairing issues. The indicator light won’t turn on.
    This may occur when the earbuds are not properly detected due to foreign objectson the charging case or earbud charging port.Once the TONE Free detects that the earbuds are placed in the cradle, it startscontrolling pairing operations, turn...
  • Document Contents
    Troubleshooting
    [LG TONE Free] How do I use Voice Command?
    [LG TONE Free] How do I use Voice Command?You can use the voice command function in [Touchpad Settings] on the TONE Freeapp.Try this--------After downloading and installing the TONE Free app, you can enable the voicecommand function in [Tou...
  • Document Contents
    Troubleshooting
    How can I use Deezer?
    How can I use Deezer?Symptom To use Deezer Model : NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M Action You need an account to use Deezer. For account related inquiries,contact Deezer. Go to [Setting] > [Account Management] > [D...
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