Discontinued
LP1215GXR

12,000 BTU Portable Air Conditioner

  • 12,000 BTU
  • Dehumidification (Pts/Hr) 1.2
  • Dehumidification Function
  • Oscillating Air Vent
12,000 BTU Portable Air Conditioner

What people are saying

Rated 5 out of 5 by from Amazing unit I have had this unit for about 4 years and it is amazing!!!! We used to have it in our living room and it kept it cool and comfy. Now it’s in my sons room and he uses the fan every night and when it gets hot we put it in ac mode. Such a great product and couldn’t be happier
Date published: 2020-01-09
Rated 1 out of 5 by from Never put out any kind of cool air. This was purchased for me. It has never worked and my living room during hot weather stayed at 90 outside it was above 90.
Date published: 2019-10-07
Rated 3 out of 5 by from Need New Parts I have had this air conditioner for some years now and I need to know where I can buy a replacement window kit and exhaust house. I tend to always struggle with the set and need to buy a new one!
Date published: 2019-09-16
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ASK & ANSWER

Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

How do you drain the water out other machine

Asked by: Ladymaddoctor
Since the LG 12,000 BTU (7,000 BTU, DOE), 115-Volt Portable AC w/ Dehumidifier Function and LCD Remote in Graphite, Model # LP1215GXR or other Portable Air Conditioners are actually inside the room that you are cooling, they all require a hose to drain water to a suitable drain location or to the outside. Window Air Conditioner's and Through-the-Wall Air conditioners have part of the unit hanging on the outside of the structure and so they do not require a drain hose. You just have to install them with an appropriate backward sloe so they can drain naturally. This unit can be connected to a drain hose with 1/2" inside diameter.
Answered by: ChrisPSM
Date published: 2019-09-04

I have a LP1215GXR unit. I need to buy another Drain Cap. I have looked on the website you suggested for parts but it appears they are only selling the rubber plug. I need the cap that goes over the rubber plug. Do you know where I can buy one?

Asked by: Deb Miracle
Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Answered by: ChrisPSM
Date published: 2019-09-03

My unit runs good for a few mins. Then clicks and stops blowing cold air what can it be? 

Asked by: Alex714
Hello I was wondering if you ever got your unit fixed or figured out the problem? The troubleshooting did not help. Mine has the same symptoms, starts normal blows cool air then after a few minutes it clicks and blows hot air.
Answered by: OFOBIANCO
Date published: 2019-07-23

I have a problem with my air conditioner it's not covering the whole room with cold air and I checked the water filter I drain the water and I clean the air filter and still nothing it does come out cold air I had to literally put it close to me

Asked by: Juan24
We hate to see you are unhappy with the performance of your air conditioner. You can troubleshoot issues with the cooling ability of the air conditioner from the following help library article: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling If you are in need of any assistance, have questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
Answered by: ChrisPSM
Date published: 2019-07-08

WHAT SIZE DIAMETER HOSE TO BUY FOR DRAINAGE OF WATER INSIDE OR OUTSIDE LP1215GXR

Asked by: TC CRAFTS
A drain hose with an inside diameter of 1/2" is recommended for draining the LG 12,000 BTU Portable Air Conditioner, Model # LP1215GXR while running it in DRY (Dehumidification) mode and placing its open end in a suitable drain location or outdoors...^IFV
Answered by: Ivanf
Date published: 2019-07-01

WHERE CAN I PURCHASE A REPLACEMENT REMOTE?

Asked by: laurenv929
Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP
Answered by: ChrisPSM
Date published: 2019-07-01

LP1215GXR NOT COOLING OFF COMPRESOR IS RUNNING ,EVAPORATOR FAN WORKING ALL FILTERS ARE CLEAN

Asked by: ELTORO
We are sorry to see you are having trouble with the cooling ability of your air conditioner. To troubleshoot cooling issues, please refer to the following help library article: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Answered by: ChrisPSM
Date published: 2019-05-28

i HAVE A lp1215GXR pORTABLE aIR CONDITIONER. i NEED A REPLACEMENT wINDOW iNSTALLATION kIT FOR . i MOVED AND THE WINDOW WHERE iI WANT TO INSTALL IS DIFFERENT. I NEED THE ORIGINAL WINDOW KIT IN ORDER TO CUSTOM FIT THE EXHAUST DUCT IN A HOIZONTAL SLIDE DOWN

Asked by: CARTERROB
Hello, to order the window kit, please see the provided link below. ^AC https://encompass.com/item/9599423/LG/COV30314909/
Answered by: Amber C
Date published: 2018-12-10
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