Discontinued
LP1215GXR
12,000 BTU Portable Air Conditioner
  • 12,000 BTU
  • Dehumidification (Pts/Hr) 1.2
  • Dehumidification Function
  • Oscillating Air Vent
12,000 BTU Portable Air Conditioner
Where to Buy
What people are saying
Rated 1 out of 5 by from Keeps leaking! I can’t figure out how to drain it and it keeps leaking! Judging from the reviews it looks like it has to be done daily?? Who has the time or patience for this? It has already ruined an expensive rug from the leaks. Do not recommend.
Date published: 2019-07-18
Rated 1 out of 5 by from LEAKS This leaks. Absolutely nothing can be done about it. Aside from running a hose into a bucket or outside. I was told to run a hose outside by their customer service. No indicator light. No other way to empty this besides unplugging and unhooking it and rolling it outside to dump. Which has to be done daily. Absolutely ridiculous for the amount of money spent. Customer Service is severely lacking. There should be something done about this product and the customers impacted because of this. 
Date published: 2019-07-16
Rated 1 out of 5 by from We purchased 3 portable a/c. I purchased three portable LG air-conditioners I’ve had issues with two of them. The last issue -it does not blow cold air anymore I’ve only used it for a couple seasons. When you pay $500 for an air-conditioner it should last more than two summers and now I’m told that I have to pay to repair it At this point I don’t recommend LG products or their customer service
Date published: 2019-06-05
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ASK & ANSWER

Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

My unit runs good for a few mins. Then clicks and stops blowing cold air what can it be? 

Asked by: Alex714
Hello I was wondering if you ever got your unit fixed or figured out the problem? The troubleshooting did not help. Mine has the same symptoms, starts normal blows cool air then after a few minutes it clicks and blows hot air.
Answered by: OFOBIANCO
Date published: 2019-07-23

I have a problem with my air conditioner it's not covering the whole room with cold air and I checked the water filter I drain the water and I clean the air filter and still nothing it does come out cold air I had to literally put it close to me

Asked by: Juan24
We hate to see you are unhappy with the performance of your air conditioner. You can troubleshoot issues with the cooling ability of the air conditioner from the following help library article: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling If you are in need of any assistance, have questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
Answered by: ChrisPSM
Date published: 2019-07-08

WHAT SIZE DIAMETER HOSE TO BUY FOR DRAINAGE OF WATER INSIDE OR OUTSIDE LP1215GXR

Asked by: TC CRAFTS
A drain hose with an inside diameter of 1/2" is recommended for draining the LG 12,000 BTU Portable Air Conditioner, Model # LP1215GXR while running it in DRY (Dehumidification) mode and placing its open end in a suitable drain location or outdoors...^IFV
Answered by: Ivanf
Date published: 2019-07-01

WHERE CAN I PURCHASE A REPLACEMENT REMOTE?

Asked by: laurenv929
Parts and accessories can be obtained through our parts distributor, Encompass Parts. Their contact number, for placing orders and pricing information, is 866-779-7906. You can also use their website, at https://www.encompassparts.com/ ^CP
Answered by: ChrisPSM
Date published: 2019-07-01

LP1215GXR NOT COOLING OFF COMPRESOR IS RUNNING ,EVAPORATOR FAN WORKING ALL FILTERS ARE CLEAN

Asked by: ELTORO
We are sorry to see you are having trouble with the cooling ability of your air conditioner. To troubleshoot cooling issues, please refer to the following help library article: http://www.lg.com/us/support/product-help/CT10000014-1342109440312-not-cooling Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Answered by: ChrisPSM
Date published: 2019-05-28

i HAVE A lp1215GXR pORTABLE aIR CONDITIONER. i NEED A REPLACEMENT wINDOW iNSTALLATION kIT FOR . i MOVED AND THE WINDOW WHERE iI WANT TO INSTALL IS DIFFERENT. I NEED THE ORIGINAL WINDOW KIT IN ORDER TO CUSTOM FIT THE EXHAUST DUCT IN A HOIZONTAL SLIDE DOWN

Asked by: CARTERROB
Hello, to order the window kit, please see the provided link below. ^AC https://encompass.com/item/9599423/LG/COV30314909/
Answered by: Amber C
Date published: 2018-12-10

I wanted to know what LP means flashing on my unit

Asked by: Mama920
Hello, hate to hear, sounds like you might need a technician. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at https://www.facebook.com/LGUSSupport/ when you are with the unit. ^AC
Answered by: Amber C
Date published: 2018-08-08

Hi what size hose should I get for the water drainage or is there a kit for the water drainage I can purchase?

Asked by: Derekkk
Hello, the drain hose is optional and does not come with the unit. As per the instruction, page 23: Install a drain hose (1/2” inside diameter) and place the open end of the hose over a drain or bucket or out the window. ^AC
Answered by: Amber C
Date published: 2018-07-25
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