We appreciate your interest in this Optical Drive. This model was designed for compatibility with Windows VISTA and Windows XP. Windows 10 does not have DVD/BluRay playback software included. A user would need to download the Microsoft DVD app, or another 3rd-party program to view DVDs. The Cyberlink Media Suite, once installed, should provide for DVD/BluRay playback capabilities. If this does not resolve the matter, please contact our Customer Interactive Center at 800-243-0000.
Date published: 2020-03-03