Just purchased the system last night. Hooked everything up according to the directions, watched a bd. Now when I try to eject the disc I get a d-lock message and no ejection. What does this mean and how do I get the disc out? Cannot find anything in the manual about this. Thanks for your help.
We regret the inconvenience you have experienced with this system. Try pressing the STOP button on the front of the device, as well as the STOP key on the Remote Control, simultaneously, for 5 seconds. This should unlock the DOOR LOCK setting, and release the disc for this player. If you continue to have difficulty, please contact our Customer Interactive Center at 800-243-0000.
Date published: 2013-10-22