What temperature should my refridge be set at?
My son leaned against the control panel and I have no idea what he did but I need to reset temps for ref ridge and freezer and I have no idea what is best
It is recommended that, when the unit is first installed, the freezer temperature should be set to 0 degrees Fahrenheit, while the refrigerator should be set to 37 degrees. Once the unit reaches these temperatures, you may change the setting to however you would prefer.
Date published: 2014-11-05
refrigerator light - french door LFX25970
The light went out so when I open the door it's dark. I changed the bulb with an authorized LG bulb and still not working. Any idea why?
We regret the trouble you have experienced with this refrigerator. If replacing the bulb did not resolve the matter, then there would seem to be a problem with the switch, wiring, or some other related component. The unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2014-07-21
How do I get the water dispenser to turn off when glass is removed?
Water dispenser will not stop flowing once glass is removed. Also, water dispenser starting shooting out water when no one was around it. The only way to shut it off was to open the door. Finally after a few times of water dispensing on its own randomly, we turned off the water supply from the back. We would hate to lose this feature on our refrigerator, but don't want to ruin the hardwood floor.
We regret the trouble you have experienced with this refrigerator. It is normal for some drops of water to drip after the dispenser button had been released. Simply hold the glass under the dispenser until these few drops are finished. The other symptoms described are not proper operation, and will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.
Date published: 2014-07-16
FREEZER LIGHT FOLLOW UP TO lg RESPONSE
specs for this refridgerator indicate there is a light in the freezer compartment. Please check the specs. It states it takes a 60 watt bulb. I need someone at LG who knows this product to provide a correct response. Does it come with the 60 watt bulb installed already and if not please provide install instructions. I do see a cover plate area in the freezer that looks like it is for the light! All freezers have a light in them so I don't understand the response I received.
It is untrue that all freezers have a light. Where is this information listed that this unit has a 60 watt bulb? In reviewing our website, at http://www.lg.com/us/refrigerators/lg-LFX29937ST-french-3-door-refrigerator, there are no specifications listed to show a 60 watt bulb. There is also no specification sheet attached to our website. There is also no mention of a bulb or bulb replacement listed in the owner’s manual for this model. When these refrigerators are designed with LED lighting, as this model is for energy efficiency, 60 watt incandescent bulbs will generally not be used with them. Our product information does not list a lamp in the freezer for this refrigerator model.
Date published: 2014-06-04
what temperature should the bottom ice be on right now it is on -3 and it is not working
It is recommended that, when the unit is first installed, the freezer temperature should be set to 0 degrees Fahrenheit, while the refrigerator should be set to 37 degrees. Once the unit reaches these temperatures, you may change the setting to however you would prefer. It is possible that, at such a low temperature, the air ducts may be freezing. It is suggested to warm the setting to see if this will allow proper operation.
Date published: 2014-06-03
One of the door shelves broke in the refrigerator,
where can I find a replacement
We regret the trouble you have experienced with this refrigerator. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts.
Date published: 2014-05-27
Freezer Light LFX 21976
Does the 60 watt light bulb for the freezer light come already installed from the factory? If not please provide instructions on how to remove cover to install light bulb.
We appreciate your interest in this refrigerator. This model is not designed for use with any incandescent bulbs. The refrigerator compartment has 2 LED strips. The freezer does not have any lighting available.
Date published: 2014-05-28