We regret the trouble you have experienced with this refrigerator. It is sometimes possible for a refrigerator to take 24 hours to reach a proper operating temperature; however, there should be some noticeable cooling taking place within the refrigerator compartment. If this is not the case, check to make sure the vents are not being blocked in the unit. Otherwise, the unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2016-08-18