<div><p><a href="https://www.lg.com/us/shop-lg/shop-faq">Frequently Asked Questions</a></p></div><div><p><a href="https://www.lg.com/us/shop-lg/shop-faq#returns">Returns Policy</a></p></div><p>Email:&nbsp;</p><div><p><a href="mailto:orders@lgsupport.com">orders@lgsupport.com</a></p></div><p>Call us for customer service:&nbsp;</p><div><p><a href="tel:(844) 810-0070">(844) 810-0070</a></p></div><h6>Hours (EST)</h6><p>Mon-Sun 8am-7pm</p><h6>Holiday Hours (11/4 - 12/28)</h6><p>Mon-Fri 8am-10pm</p><p>Sat 8am-8pm</p><p>Sun 8am-7pm</p><p>&nbsp;</p>

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Checkout Help

Which fuel type works best for your home?

<p>Electric dryers plug into a 240-volt outlet, which most homes already have in the laundry area.<br /><br />Gas dryers require a natural gas line and a standard 120-volt outlet.<br /><br />If you’re not sure, check your laundry room: a large 3- or 4-prong outlet usually means electric. A gas valve nearby indicates you're set up for gas</p>

Laundry Dryers Fuel Type Configurator

<h2>LG Premium Care by Asurion</h2><p>Premium Care Promise<br />With LG Premium Care by Asurion you can rest easy knowing that you are covered. If your product can't be repaired, it'll be replaced or you'll be reimbursed for the price of the product-that's a promise.</p><h6>Real-time Updates</h6><p>If you need to file a service claim, you can opt-in to receive real-time updates regarding the status of your service repair.</p><h6>Service On Your Schedule</h6><p>With LG Premium Care by Asurion, if you ever need service, it's easy to set up a service appointment that fits your schedule. You can schedule your appointment online at <a href="https://www.asurion.com/lg">www.Asurion.com/LG</a> or call customer service at 855-549-0540 Monday - Friday 8am - 11pm EST, Saturday - Sunday 9am - 6pm EST to speak to an agent and start your service claim.</p><h6>Triage &amp; Troubleshooting</h6><p>Pre-service diagnostics and parts come straight from the technical experts to keep your down time short and your repair service efficient. Sometimes problems are solved over the phone without needing an in-home appointment.</p><h6>24/7 Claim Filing</h6><p>Every LG Premium Care by Asurion Plan includes 24/7 access to an online service portal, where you can file your claim day or night, 7 days a week 365 days a year.</p><h6>Coverage of 'in-the-box' Accessories</h6><p>With LG Premium Care by Asurion, you're covered with the repair or replacement of accessories included 'in the box' by the manufacturer (including TV remote control).</p><h6>Food Loss Coverage (For Refrigerator or Freezer)</h6><p>When you purchase an LG Premium Care by Asurion Plan for your refrigerator or freezer, you also get up to $300 food loss reimbursement resulting from a breakdown of a covered refrigerator or freezer.</p><p style="text-align: right;">Limitations and Exclusions apply. <a href="https://www.lgpremiumcare.com/whatsCovered" target="_blank" rel="noopener noreferrer">Asurion's Terms &amp; Conditions</a></p>

Learn More

<strong>Stay protected after manufacture’s limited warranty ends. No deductible or additional fees.</strong>

Plan starts when the Manufactures warranty ends.

No Hidden Fees<br />Never pay service fees. Zero deductibles.

Power Surge Protection<br />Includes coverage for failures due to power surge.

Repair/Replace Promise<br />If your product cannot be repaired, it'll be replaced or you'll be reimbursed for the price of the product.

Authorized Technicians<br />Trained to provide an exceptional repair experience.

<p style="text-align: right;">Limitations and Exclusions apply. <a href="https://www.lgpremiumcare.com/whatsCovered" target="_blank">Asurion's Terms &amp; Conditions</a></p>

LG Premium Care by Asurion

Not sure what to do with your old appliance?

<p>Our delivery agents will only haul away or move appliances that are the same type as the one purchased. If installation service was not included in the order, it is the customer's responsibility to uninstall the appliance(s) that need to be hauled away or moved. Once haul away service has been completed, the old unit cannot be returned. <span style="font-size: 10pt;"></span></p>

Haul Away or Move

<p><span style="font-size: 9pt;"></span>We offer In-Home Delivery with Installation and Haul-Away for Major Appliances for an additional fee. Installation includes standard parts and services (i.e., connecting the appliance to existing standard fixtures and electrical outlets). Installation does not include hardwiring, side venting, water line extension, propane conversion, or any other special installation services. LG will not install new products onto existing products in the home, uninstallation of built in units, will not work with or touch exposed wires, rusted or corroded shut-off valves and copper valves, and will not remove entry way door.</p><p>Be sure to discuss all the necessary parts and specifications associated with your installation with the installation service provider when they contact you to schedule the installation. There may be some additional work or parts required that are not included in this service.</p>

What’s included with installation?

HA Installation

<p>*pro care service may not be available in certain areas. Check zip code to confirm eligibility.</p><p>*See full <a href="/us/terms-conditions-mylg-ownership-program" target="_blank" style="color: inherit;" id="termsAndCondition">Terms</a></p>

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Outlet Price

How to enjoy door-to-door service from Rinse?

What is Rinse?

Rinse

Our delivery agents will only haul away or move products that are the same type as the one purchased. Mounted TVs must be unmounted before your delivery appointment to be hauled away or moved to another room. Once your old product has been hauled away, it cannot be returned to you.

Add Haul Away or Move Rooms

<p>TV Stand Setup includes unboxing, package removal, installation of provided TV stand, place on flat surface, TV plug in, connect to one video source. TV Stand Setup does not include uninstallation of existing TV &amp; haul away</p>

TV Stand Setup

How Trade-In works<p>Trading in your old appliance is a great way to maximize its value. Simply select the model, get instant credit, and we'll handle the pickup.&nbsp;<a href="https://www.lg.com/us/trade-in-program-terms-conditions" target="_blank">Terms and conditions</a>&nbsp;apply.</p>
<p>How Move Rooms works</p>
<p>Our delivery agents will only move appliances that are the same type as the one purchased. If installation service was not included in the order, it is the customer's responsibility to uninstall the appliance(s) that need to be moved.</p>
<p></p>

Trade-In or Move

<h3 style="font-family: 'LGEI Text', sans-serif;font-size: 18.72px;font-weight: 700;line-height: 25.8336px;color: rgb(0, 0, 0);">Wall Mounting at Delivery</h3><p style="font-family: 'LGEI Text', sans-serif;font-size: 16px;line-height: 22.08px;color: rgb(0, 0, 0);"><span style="font-weight: 700;">Your booking includes:</span> <span style="font-weight: 400;">Installation of TV mounting bracket, mounting of TV, load testing of the hardware at time of delivery. The delivery provider will provide a wall mount for installation. No separate scheduling or installation appointment is needed.*</span></p><p style="font-family: 'LGEI Text', sans-serif;font-size: 16px;font-weight: 400;line-height: 22.08px;color: rgb(0, 0, 0);"><em>*Available in select areas only</em></p>

<h3>Wall Mounting by Angi</h3><strong>Your booking includes:</strong> Installation of TV mounting bracket, mounting of TV, ensuring the mount is secure.<br /><br /><strong>Helpful Details</strong><ul><li>Check that your booking is scheduled for after your product’s expected delivery date. You can manage your booking by replying to the text received from Angi.</li><li>Have all necessary parts ready. A wall mount is not supplied with this service and must be purchased separately. The TV and mount should be in the room, installation ready and waiting for the pro.</li><li>Verify the mounting surface. Notify the pro of non-drywall mounting surfaces (e.g. brick). Mounting cannot be performed on uneven surfaces, marble, or tile.</li></ul><br /><br /><strong>Special Note</strong> – the provider delivering your TV is not the provider that will be mounting. You will be asked to schedule a separate appointment for delivery and mounting.<br /><br /><p>Covered by Happiness Guarantee <a href="https://www.angi.com/landing/happiness-guarantee" target="_blank">here</a> under the following <a href="https://legal.homeadvisor.com/?#guarantee" target="_blank">terms &amp; conditions</a></p>

<h3>TV Stand Setup</h3><p>TV Stand Setup includes unboxing, package removal, installation of provided TV stand, place on flat surface, TV plug in, connect to one video source. TV Stand Setup does not include uninstallation of existing TV &amp; haul away.</p>

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LG SK5Y 2.1 Channel High Resolution Audio Sound Bar w/ DTS Virtual:X Sound

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TV stand setup includes unboxing, package removal, installation of provided TV stand, place on flat surface, TV plug in, connect to one video source. TV Stand Setup does not include uninstallation of existing TV & haul away

TV stand setup

These parts are not included with your product, and you may need them for installation. Select the ones that fit your setup.

See Installation Parts

I will install it myself

-Year Additional Protection

<h6>  Premium Care Promise  </h6>  <p>  With LG Premium Care by Asurion you can rest easy knowing that you are covered. If your product can't be repaired, it'll be replaced or you'll be reimbursed for the price of the product-that's a promise.  </p>  <h6>  Real-time Updates  </h6>  <p>  If you need to file a service claim, you can opt-in to receive real-time updates regarding the status of your service repair.  </p>  <h6>  Service On Your Schedule  </h6>  <p>  With LG Premium Care by Asurion, if you ever need service, it's easy to set up a service appointment that fits your schedule. You can schedule your appointment online at <a style="color:#000;" href="https://www.asurion.com/lg" target="_blank">www.Asurion.com/LG</a> or call customer service at 855-549-0540 Monday - Friday 8am - 11pm EST, Saturday - Sunday 9am - 6pm EST to speak to an agent and start your service claim.  </p>  <h6>  Triage & Troubleshooting  </h6>  <p>  Pre-service diagnostics and parts come straight from the technical experts to keep your down time short and your repair service efficient. Sometimes problems are solved over the phone without needing an in-home appointment.  </p>  <h6>  24/7 Claim Filing  </h6>  <p>  Every LG Premium Care by Asurion Plan includes 24/7 access to an online service portal, where you can file your claim day or night, 7 days a week 365 days a year.  </p>  <h6>  Coverage of 'in-the-box' Accessories  </h6>  <p>  With LG Premium Care by Asurion, you're covered with the repair or replacement of accessories included 'in the box' by the manufacturer (including TV remote control).  </p>  <h6>  Food Loss Coverage (For Refrigerator or Freezer)   </h6>  <p>  When you purchase an LG Premium Care by Asurion Plan for your refrigerator or freezer, you also get up to $300 food loss reimbursement resulting from a breakdown of a covered refrigerator or freezer.  </p>  <span>  Limitations and Exclusions apply. <a href="https://www.lgpremiumcare.com/whatsCovered" target="_blank">Asurion's Terms & Conditions</a>  </span>

Stay protected after manufacturer standard parts and labor warranty ends. No deductible or additional fees.

Add LG Premium Care by Asurion

We offer In-Home Delivery with Installation and Haul-Away for Major Appliances for an additional fee. Installation includes standard parts and services (i.e., connecting the appliance to existing standard fixtures and electrical outlets). Installation does not include hardwiring, side venting, water line extension, propane conversion, or any other special installation services. LG will not install new products onto existing products in the home, uninstallation of built in units, will not work with or touch exposed wires, rusted or corroded shut-off valves and copper valves, and will not remove entry way door. </br> </br>  Be sure to discuss all the necessary parts and specifications associated with your installation with the installation service provider when they contact you to schedule the installation. There may be some additional work or parts required that are not included in this service..

Install Appliance

None

Installation service includes installation and standard parts.

Add Installation

Our delivery agents will only haul away or move appliances that are the same type as the one purchased. If installation service was not included in the order, it is the customer's responsibility to uninstall the appliance(s) that need to be hauled away or moved. Once haul away service has been completed, the old unit cannot be returned.

Haul Away

Move Rooms

Without installation service, the installer will not haul away or move the old appliance(s) unless they have been uninstalled by the customer.

Professional installation and setup services are available for this product.

Installation services

Unmounting a TV is not included with Haul Away or Move Rooms services.

Add Haul Away or Move

Includes installation of TV mounting bracket (mount sold separately), mounting of TV, load testing of the hardware at the time of delivery.

Wall Mounting at Delivery

Professional Installation

${RINSE_VALUE} in Rinse Credits

What is rinse?

Enjoy expertly cleaned laundry and dry cleaning delivered right to your door.

Add Laundry & Dry Cleaning Service

MyLG Ownership Program Benefits

MyLG Ownership Program (pro care)

MyLG Ownership Program (pro)

Subscribe to the MyLG Ownership Program with a pro or pro care purchase for maintenance care and exclusive savings.

Add Expert Care and Proactive Member Benefits

Includes installation of TV mounting bracket, mounting of TV, load testing of the hardware.

Wall Mounting by Angi

Wall mounting by Angi

Add TV Setup

Quick Pick

Features on every model

Extended Coverage as a Member Benefit

Book now

See Details

HelloTech can install and set up your device. Check pricing and availability.

LG's official installation partner

Get it set up right, the first time.

<a href='/us/mylg/login?page=login&type=cart'>Sign in</a> so you don’t leave anything behind. Or <a href='/us/mylg/login?page=signup&type=cart'>Create an Account</a> for easy order tracking and fast checkout.

<a href="/us/mylg/login?page=login&amp;type=cart">Sign in or create an account</a> to unlock LG Member Benefits:<ul style="padding-left: 24px;"><li>Access member only pricing</li><li>Earn rewards on eligible purchases</li><li>Track your order history</li><li>Enjoy faster checkout</li></ul>

${TIER_LABEL} members earn ${POINTS_HOLDER} MyLG Rewards points (${AMOUNT_HOLDER})

MyLG Ownership pro or pro care members earn ${POINTS_HOLDER} MyLG Rewards points (${AMOUNT_HOLDER})

${INTERVAL_TITLE}

pro care members can enjoy exclusive savings and benefits, including automated delivery of maintenance accessories and in-home care for Model number ${modelNumber}, included with your subscription. Confirm delivery and service schedule below.

pro members can enjoy exclusive savings and benefits, including automated delivery of maintenance accessories for Model number ${modelNumber}, included with your subscription. Confirm delivery schedule below.

Right away

Benefit 1. Accessories

Accessories

You'll receive the free accessories for the ${category}

Which product category do you need an accessory for?

Enter your model number to check compatibility.

Our LG employed technicians will visit your home to inspect and perform maintenance care at no cost to you. The date shown is tentative — an LG representative will call you one month in advance to confirm your exact service appointment.

Benefit 2: In-Home Appliance Maintenance Care

Enter the purchase date.

Enter the serial number and purchase date to check if your appliance is eligible for service.

When would you like to schedule the service?

When would you like the accessories to be shipped?

Bundle & service savings

MyLG Ownership savings

Outlet Pricing Discount(s)

Product savings

Total Savings ({VALUE_PLACE_HOLDER})

We'll help you find the right item and best offers

Talk to an Expert

Get help finding the right product for your needs.

Chat with a product expert

Troubleshoot issues, find manuals, check warranty coverage, or request a repair.

Need product support?

Without installation service, the installer will not move the old appliance(s) unless they have been uninstalled by the customer.

Move rooms

Enjoy expertly cleaned laundry and dry cleaning delivered right to your door. <a href='#' id='rinse_modal_id' '>Terms & Conditions</a>

You will receive a follow-up message from Rinse on how to redeem your free {VALUE_PLACE_HOLDER} credit.