I had recently purchased a 39LB5600 to replace an older TV. I connect a Antennas Direct long range antenna to the TV using the coaxial input. I receive all of the channels in my area with full signal. All of these channels have program information however the TV will not display any information for all channels. How can I fix this?
We regret the inconvenience you have experienced with this television. In testing our products, it has been determined that the Program Information should be displayed if the information is received by an antenna directly through the COAXIAL CABLE jack. If this matter is not so resolved, then the TV may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2014-12-11