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49UJ7700

Key Features

  • webOS 3.5 Smart TV
  • Active HDR with Dolby Vision™
  • True Color Accuracy

available sizes:

49" Discontinued
SUMMARY
PICTURE QUALITY
SMART TV
SMART SHARE
AUDIO
CONNECTIVITY
INPUTS / OUTPUTS
POWER
WALL MOUNT
DIMENSIONS / WEIGHT
WARRANTY / UPC

What People Are Saying

Rated 1 out of 5 by from Don't Buy LG Products. They do not stand behind We purchased this tv in Oct 2017. Since that time, we have had 5 service calls to our home and many frustrating phone calls which have not remedied the issues. All of the issues occur randomly so of course, not when the repair person is there. The issues include 1. On antenna tv the picture freezes while the audio continues. Then the picture catches up in fast motion. 2. TV cannot hold a wifi password so it has to be re-entered frequently. 3. TV goes to "No Signal" after which it has to be unplugged and plugged back in for the set to turn back on. LG says this is normal to have to unplug your tv occasionally. 4. Television will turn off in the middle of watching without any timers being set. 5. A message will flash in the upper right corner that a USB device is being connected and disconnected when there is nothing happening with a USB device at all. 6. The audio sync is off even when you adjust it under settings. 7. The remote works randomly. 8. The Smart Services on the television are not always available and it has issues connecting to internet viewing services. We have to use a digital media player to connect to those channels. The customer service was good but the television has not been fixed and it would appear to be a lemon. LG has advised that we purchased a sensitive television that is not compatible with our environment. LG regrets that we are unsatisfied with the performance of this television and going forward to please contact customer service for any further assistance.
Date published: 2019-01-11
Rated 2 out of 5 by from TV repair I have had this TV for less then a year. The TV was working fine. The TV could not connect to the WiFi I had to use cable in order for it to work. Then the HDMI port stopped working. Then later on in the day the TV just shut off and wouldn't power back on. So I called LG because its still under the manufacturers warranty and I got the run around with them after talking to 3 different reps. I took it back to best buy and they told me the same that is still under the manufacturers warranty so they sent the TV back to LG for them to fix.
Date published: 2018-11-27
Rated 5 out of 5 by from Beautiful picture I’ve had this for about a month now and so far it’s been a great TV. I did have a little trouble getting the picture settings set up how I liked it but once I got that forgives out it was great. The remote acts like a mouse curser on the tv which I did not know when I bought it, but it was a good surprise. The controller is not super complicated, my 3 year old son can work the volume buttons on it not problem. Over all great tv!
Date published: 2018-11-07
Rated 5 out of 5 by from I love my new LG 55" UHD AI Thin Q TV! After having my TV for about 10 days, I have been blown away of how amazing it has been running! So far it has thrown my old TV out of the park from the new features this TV has. The flow of how smooth everything has been has made me extremely happy and truly recommend this product!
Date published: 2018-10-31
Rated 5 out of 5 by from Great picture, awesome sound , plenty of apps. Great tv over all , very easy to set up , amazing picture 4K is definitely a game changer , many features to play with .
Date published: 2018-10-27
Rated 5 out of 5 by from Amazing HDR TV Got this aprox a year ago. And been using it with the Google 4k chromecast and the PS4. Love that it has 4 2.2 HDMI and everything I use is already in this TV.
Date published: 2018-10-27
Rated 5 out of 5 by from Love it I bought this last December for my xbox one x and its been awesome i love the features and the size. Only thing is that its 60hz i wish it would be a 120hz or a 240hz with Dolby vision and freesync to hook my gaming pc up to it and to get more out of the one x but i def love it.
Date published: 2018-10-24
Rated 4 out of 5 by from Nice picture, good design. I've had this TV for the better part of a year and I'm still excited about it. The main thing that separates this TV for some cheaper models is the increased NIT output. Combined with local dimming, this makes for a vivid, brilliant picture with blazing light when appropriate and blacker blacks than most IPS screens I've seen. 4k programming is absolutely stunning on this TV. One word of caution: There are so many features and settings it can be a little overwhelming, to the point that it is now common that people hire a professional to tweak the settings. Improving and adding detail to the tooltips for each setting and function would be quite helpful for those of us who would feel silly paying someone else to play around with our TVs.
Date published: 2018-10-13
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

My TV was originally wall mounted but I moved and need to find a TV Stand for my 55UJ7700. Is there a LG replacement stand or do you have a recommendation something else? I believe the VESA on the 55UJ7700 is 300 x 300. Correct? Thanks

Asked by: rhein794
Hello, to place the unit back on the original legs, you will need to purchase 1 each of the following parts: MJH64496002, AAN75832033, MJH64476301, AAN75832034 and they can be ordered from https://encompass.com/ ^AC
Answered by: Amber C
Date published: 2018-12-10

Can I send audio to two Bluetooth headphones simultaneously? My wife and I would like to watch the same program without waking up the kids.

Asked by: ScottMS
The Bluetooth on the LG 4K UHD HDR Smart LED TV - 65" Class (64.5" Diag), Model # 65UJ7700 does not support Multiple C9nnections. You can only pair one Bluetooth headset ...^IFV
Answered by: LGJoel
Date published: 2018-07-30

I lost my remote control. Is it possible I can buy one from you guys?

Asked by: Robertnyc
You sure can, please see the provided link. ^AC http://www.lg.com/us/tv-audio-video-accessories/lg-AN-MR650A-magic-remote
Answered by: Amber C
Date published: 2018-05-22

re: wall mount. Due to the 'bulge' just below the bottom screw holes the back of the tv is not flat. I have been unable to find a wall mount that will fits all four holes. Can I use just the upper two holes to mount the TV?  Is there a recommended mount?

Asked by: JEE1
I reused my old wall mount from my previous LG that was mounted on a flat wall mount with no problems at all. I don't see any issues I'm not sure you are going about mounting it correcrly
Answered by: kriszy
Date published: 2018-04-06

How do I access my Verizon Fios DVD player on the LG UJ7700?

Asked by: mgm64
Hello, this will depend on how you have it connected. If your DVD player is connected to the TV via the HDMI 1 port, you will put the TV's input on HDMI 1 to view the DVD player. ^AC
Answered by: Amber C
Date published: 2018-04-04

Does the 55UJ7700 have Picture-In-Picture or Picture-And-Picture? I like to watch a program while monitoring another, such as a sporting event. If that model doesn't have that feature, are there other models that do?

Asked by: Jerbearesq
The Multi-view feature on the LG 4K UHD HDR Smart LED TV - 55" Class (54.6" Diag), Model # 55UJ7700 allows you to split your screen so you can watch two braodcasts or exyternal inouts simultaneously. Multi-view may not be available for Ultra HD channels and it cannot be used at the same time with Live Playback. When you run the feature for the first time, one of the screen shows the Live TV you recently watched or an external input. The feature then memorizes the combination of settings for the two screens and provides them for future use...^IFV
Answered by: LGJoel
Date published: 2018-03-26

How far away from the wall should the tv be placed for the best sound? 

Asked by: Gedtex
Hello, there is not a set distance for audio, just a set distance for proper ventilation which is 4 inches minimum space from the wall. ^AC
Answered by: Amber C
Date published: 2018-03-17

Does this TV have a QAM tuner

Asked by: Anniel
A 64 & 256 QAM tuner is one of the three built-in tuners in this LG 4K UHD HDR Smart LED TV - 60" Class (59.9" Diag), Model # 60UJ7700. The other two built-in tuners are an ATSC tuner and an NTSC-M tuner...^IFV
Answered by: LGJoel
Date published: 2018-02-22
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