We regret the inconvenience you have experienced with this television. If the power indicator light is active, yet the TV will not turn on, then it is recommended to test a different electrical outlet. If this does not resolve the matter, then the TV may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2020-05-24