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WM3170CW

Key Features

  • 4.3 cu. ft. Ultra Capacity with NeveRust™ Stainless Steel Drum
  • Direct Drive Motor with 10-Year Limited Warranty
  • Upfront Electronic Control Panel with Dual LED Display and Dial-A-Cycle™
  • ENERGY STAR® Most Efficient 2016
  • LG SideKick™ Compatible
SUMMARY
CAPACITY
APPEARANCE
ENERGY
WASH PROGRAMS
FABRIC CARE FEATURES
CONVENIENCE FEATURES
MOTOR AND AGITATOR
MATERIALS AND FINISHES
ACCESSORIES
POWER SOURCE
OPTIONS
DIMENSIONS
WARRANTY

What People Are Saying

Rated 1 out of 5 by from Bottom Counterweight Falls Off I purchased this machine in 2016, worked fine until last week when it started bouncing across the floor during the Rinse/Spin cycle. Repairman found that the bottom counterweight had fallen off. He replaced the weight, ran a cycle and it fell off again. This is a serious design flaw, the counterweight is held in place by four bolts screwed into plastic expansion anchors on the drum frame. The whole design depends on friction to hold the bottom counterweight in place. Now I have to replace a machine that should have lasted more than 3 years. Will never buy LG again.
Date published: 2019-02-10
Rated 4 out of 5 by from OK Missing washers from the factory, just like other customer.... good washer overall...
Date published: 2018-11-24
Rated 3 out of 5 by from Leaking Have had this new washer for approximately 2 weeks. Water is leaking out the seal/door. Waiting for the repairman. Not happy about this at all!
Date published: 2018-07-09
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Is it possible to get this model with the door hinge on the right so that it opens to the left?

Asked by: Bonnita
We are sorry but the washing machines cannot have their doors revised, but the dryers can. ^AC
Answered by: amber
Date published: 2017-12-13

Who’s the LG washers and dryers manufacturer 

Asked by: Jaydub000000111
LG manufactures its own washers and dryers...^IFV
Answered by: LGJoel
Date published: 2017-11-22

Can the washer be used with your mobile phone

Asked by: Linlo
YES
Answered by: Angle baby but not for wh
Date published: 2017-05-06

What is de2 code

Asked by: Elijahsamuel22
We regret the trouble you have experienced with this washing machine. The dE2 code denotes a door error. It is recommended to check the door seal and door frame for obstructions. Be certain that the door is completely closed, locked and free from clothing or other items. Once this has been checked, if the error still occurs, then the washer may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2017-03-17

i used the Smart diagnosis feature on my smart phone and said I need to run bucket sterilization cycle. I only see a tub clean cycle, is that the same thing?

Asked by: mike2552
We appreciate your interest in this washing machine. Yes, these 2 labels should be the same feature.
Answered by: NeilE
Date published: 2017-02-22

Does this washer have WiFi so I can use the LG app with it?

Asked by: Gemini0531
The ENERGY STAR® Most Efficient 2016 LG 4.3 cu. ft. Ultra-Large Capacity with NFC Tag On Technology, Model # WM3170CW does not have the NFC Tag On feature or Wi-Fi capabilities...^IFV
Answered by: LGJoel
Date published: 2017-02-26

Our machine leaks a small amount and it's not consistent.  Bought 10 months ago. Use HE detergent and small amounts.  Two service companies have come out and can't find a solution. 

Asked by: Cons
We regret the trouble you have experienced with this washing machine. Is the leak coming from behind the washer, or from under it? Check the tightness of the water lines and for any pinholes in the drain line. It is also recommended to see if any water comes from around the door or from the coin trap at the bottom of the front. Please contact our Customer Interactive Center at 800-243-0000 for additional assistance in this matter.
Answered by: NeilE
Date published: 2016-11-22

can you use laundry detergent pods?

Asked by: mrog32
You can use He pods, but you have to confirm that the container has He label. I have been using He pods for yrs.
Answered by: Bill001
Date published: 2016-09-17
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