We regret the trouble you have experienced with this washing machine. The dE2 code denotes a door error. It is recommended to check the door seal and door frame for obstructions. Be certain that the door is completely closed, locked and free from clothing or other items. Once this has been checked, if the error still occurs, then the washer may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2017-03-17