We regret the trouble you have experienced with this washing machine. If this unit will not activate, then it would first be recommended to check the power cord for damage; as well as the electrical outlet and the circuit breaker. If this does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2016-01-19