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27LX5QKNA.AMR

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Troubleshooting
[LG TV] How to find the User Guide and TV model name

[https://lg.com/support]The user guide for your TV can be found in the Support menu of the device.Additionally, the user guide is available on the LG Electronics homepage:[Support] tab → [Manuals & Software] → Enter your TV model number.Try...
Troubleshooting
LG TV No Signal - I am getting a No Signal message on my screen

[https://lg.com/support]If there is no signal input to the TV, the [No Signal] message appears.Causes and Symptoms------------------- * The TV input mode has been changed. * The external device connection is bad. * The broadcast signal is w...
Troubleshooting
LG TV - No power on TV

[https://lg.com/support]------------------------Causes and Symptoms------------------- * Power cord contact abnormality - Simply unplugging the cord and plugging it in correctly may resolve the symptoms. * Remote control issue - If the remo...
Repair
[LG TV Update] How can I update the TV software (firmware)?

Smart TV software updates are automatically performed when the TV is connectedto the network and the automatic update is enabled.If the TV is not connected to the network or does not have the smartfunctionality,you can manually update the f...
Repair
[LG TV Magic Remote Control][webOS 3.0 or later] How can I use the Magic Zoom function?

You can use the Magic Zoom function to enlarge and view a specific part of thescreen, like a magnifying glass.Try this--------How to use the Magic Zoom functionPress the magnifying glass button on the Magic Remote to activate the magnifying...
Troubleshooting
StanbyME TV - How can I install an app?

Select [Search] and install desired apps. You can also select your desired appdirectly. * Since StanbyME TV uses an independent operating program [ WebOS ], other programs on the device may not run. * You can select LG Apps (Content Store) ...

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Manuals & Documents

Find Manuals & Documents

Owner's Manual

French

04/04/2024 3,401K
Owner's Manual

Arabic

04/04/2024 2,528K
Owner's Manual

English

04/04/2024 3,391K

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Software & Drivers

Find Software & Drivers

SW File(Version 23.21.28) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_23.21.28).zip

09/24/2025 1,404,333K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

27LX5QKNA.AEKYLH

27LX5QKNA.AEUYLH

27LX5QKNA.APDYLH

3. Release History

[04.41.03]

1. Smart TV service expanded its availability to more countries.

2. New 'Touch Lock' feature has been added, and you can use this in the settings menu.

[04.41.06]

1. Fixing minor bugs in software

[04.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

[Update Details]

1. Quick Card

Quick and easy access to LG Channels, Home Office, Music, and Games features.

2. Info Board

Get quick access to your daily essentials like weather, schedule, and more with widgets.

3. Mood Maker

You can download various themes or freely customize them according to your own taste, mood, and preferences.

After the webOS upgrade,

- Terms and conditions may change, and you will be able to choose whether to accept them again.

- You cannot revert to the previous software version.

- Room-to-room feature is no longer available.

- My View feature will be reorganized into Mood Maker feature, and ThinQ App's recommended wallpaper setting feature will end support.

*If you do not upgrade, new terms and security-related updates may be limited.

※ Please note that major improvements may vary by model.

The above schedule may change depending on internal company circumstances.

※ The update time may be delayed depending on network conditions, and it usually takes less than 20 minutes.

[23.21.21]

1. Fixing minor bugs in software

[23.21.22]

1. Fixing minor bugs in software

[23.21.24]

1. Fixing minor bugs in software

[23.21.28]

1. Fixing minor bugs in software
SW File(Version 23.21.28) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

09/24/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

27LX5QKNA.AEKYLH

27LX5QKNA.AEUYLH

27LX5QKNA.APDYLH

3. Release History

[04.41.03]

1. Smart TV service expanded its availability to more countries.

2. New 'Touch Lock' feature has been added, and you can use this in the settings menu.

[04.41.06]

1. Fixing minor bugs in software

[04.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

[Update Details]

1. Quick Card

Quick and easy access to LG Channels, Home Office, Music, and Games features.

2. Info Board

Get quick access to your daily essentials like weather, schedule, and more with widgets.

3. Mood Maker

You can download various themes or freely customize them according to your own taste, mood, and preferences.

After the webOS upgrade,

- Terms and conditions may change, and you will be able to choose whether to accept them again.

- You cannot revert to the previous software version.

- Room-to-room feature is no longer available.

- My View feature will be reorganized into Mood Maker feature, and ThinQ App's recommended wallpaper setting feature will end support.

*If you do not upgrade, new terms and security-related updates may be limited.

※ Please note that major improvements may vary by model.

The above schedule may change depending on internal company circumstances.

※ The update time may be delayed depending on network conditions, and it usually takes less than 20 minutes.

[23.21.21]

1. Fixing minor bugs in software

[23.21.22]

1. Fixing minor bugs in software

[23.21.24]

1. Fixing minor bugs in software

[23.21.28]

1. Fixing minor bugs in software
SW File(Version 23.21.24) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

08/13/2025 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

27LX5QKNA.AEKYLH

27LX5QKNA.AEUYLH

27LX5QKNA.APDYLH

3. Release History

[04.41.03]

1. Smart TV service expanded its availability to more countries.

2. New 'Touch Lock' feature has been added, and you can use this in the settings menu.

[04.41.06]

1. Fixing minor bugs in software

[04.41.12]

1. Fixing minor bugs in software

[23.21.20]

For the first time ever, LG Smart TVs will offer webOS upgrades for up to 5 years to better serve you.

Now you can upgrade your TV just like your smartphone. Experience a wealth of features and services with the new evolution of webOS.

[Update Details]

1. Quick Card

Quick and easy access to LG Channels, Home Office, Music, and Games features.

2. Info Board

Get quick access to your daily essentials like weather, schedule, and more with widgets.

3. Mood Maker

You can download various themes or freely customize them according to your own taste, mood, and preferences.

After the webOS upgrade,

- Terms and conditions may change, and you will be able to choose whether to accept them again.

- You cannot revert to the previous software version.

- Room-to-room feature is no longer available.

- My View feature will be reorganized into Mood Maker feature, and ThinQ App's recommended wallpaper setting feature will end support.

*If you do not upgrade, new terms and security-related updates may be limited.

※ Please note that major improvements may vary by model.

The above schedule may change depending on internal company circumstances.

※ The update time may be delayed depending on network conditions, and it usually takes less than 20 minutes.

[23.21.21]

1. Fixing minor bugs in software

[23.21.22]

1. Fixing minor bugs in software

[23.21.24]

1. Fixing minor bugs in software

Find Software & Drivers

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