Help Library

Topic

  • Document Contents
    Troubleshooting
    USB port does not seem to work.
    ■ Symptom - USB port does not detect devices.■ Checkpoint - Check if devices are connected with A-B type USB 3.0 cable.■ How to fix - Use A-B type USB 3.0 cable provided to connect PC and monitor. USB 2.0 cable cannot be used an alternative...
  • Document Contents
    Troubleshooting
    [LG monitor] Let's find out about the game mode menu
    Game mode is an optimized display environment for games.Check the HDR [ON]/[OFF] menu since it varies in the game mode.Try this--------Game mode menu HDR ON statusGame Mode HDR ONDescriptionGamer 1Gamer 1 and Gamer 2 picture modes allow you...
  • Document Contents
    Troubleshooting
    [LG UltraGear monitor] Let’s see how to use LG’s UltraGear Control Center
    LG’s UltraGear™ Control Center is an application that helps you control thelighting of the LG UltraGear monitors with ease.Try this--------How to use LG UltraGear™ Control Center1. Double click the background icon.2. From the right bottom o...
  • Document Contents
    Troubleshooting
    Why would the monitor not turn on when plugged?
    Why would the monitor not turn on when plugged?■ Symptom - Monitor does not turn on when plugged.■ Checkpoint - Check if DC switch at the back is on.■ How to fix - Turn on the DC switch at the back.
  • Document Contents
    Troubleshooting
    [LG monitor] How to clean the monitor
    To clean the monitor screen, use a soft cloth (such as microfiber) to gentlywipe off any dust.Try this--------How to clean foreign substance stains from the monitor screen.1. When cleaning the screen, unplug the power cord and gently wipe w...
  • Document Contents
    Troubleshooting
    [LG Smart TV monitor] Particular websites are not loading or visible
    Particular sites may not be supported by the smart TV monitor.Causes and symptoms------------------- * When entering the website address to access it or when searching for the website on a portal site to navigate to it, the site may not loa...
See more