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5 Years on Non-Inverter Direct Drive™ & 10 Years on Inverter Direct Drive™ Motor only (Excluded labour, Transportation or additional parts)
In-box accessories such as adapter, power cord & remote control 6 months warranty.
During the Warranty Period, LGEML's sole responsibility is to repair or replace, at LGEML's sole option, any defective component parts or Product.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Your washer won’t drain and shows [OE] (Water Outlet Error) error code? Or it’s draining but very slowly? This can be thereason ●Drain filter (Drain pump filter) is blocked. ●Drain hoseis kinked or pinched. ●Drain hose is frozen. Try this. ...
Do you hear vibrating, thumping, clicking or whirring sound during spin cycle? This can be the reason ● Unbalanced laundry load ● Clogged / blocked drainfilter or buildups inside the tub ● Drain / Supply hose istoo long. ● Shelves or cabin...
IE Error 1Cause ① Check if water tap valve is turned on. Otherwise, water is not supplied to washing machine. This errorcode occurs when desired water level does not reach within 8 minutes. ② If water supply hose of washing machine is incor...
OE Error 1Cause Cannot drain if the filter of drain pump is clogged. Regular cleaning is necessary in order to avoid laundry residue beingaccumulated inside filter.How to clean drain filter (When cleaning drain filter, a lot of water can fl...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.