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  • Document Contents
    Troubleshooting
    Error Codes
    Error Codes SymptomError Codes How to fixError CodeThis indicates failure mode.Try unplug power cord and plug againafter 2~3 minutes later.If the problem is not solved, Service is required.
  • Document Contents
    Troubleshooting
    Cooking Issues) Not Heating
    Door Colors are defferentSymptomCooking IssuesCauseNot Heating How to fixIs the door closed completely?The door must be shut for the unit to operate. If it is open, it will not run.Close the door and try to start the microwave. It is possib...
  • Document Contents
    Troubleshooting
    Cooking Issues) Improper Defrosting
    Cooking Issues) Improper DefrostingSymptomCooking IssuesCauseImproper Defrosting How to fixIs cookware approved for microwave use? Not all dishes are microwave safe. Check the specifications for the cookware. Ifit is not approved for microw...
  • Video Contents
    Operation
    [Video]LG NeoChef™ Microwave Oven - Troubleshooting Issues
    [Video]LG NeoChef™ Microwave Oven - Troubleshooting Issues
  • Document Contents
    Troubleshooting
    Noises
    NoisesSymptomCooking Issues How to fixHumming SoundHumming Sounds are either the fan running or the Magnetron operating. TheMagnetron will hum when in operation. Depending on the power level set, theMagnetron may not stay on the entire time...
  • Document Contents
    Troubleshooting
    Cooking Issues) Overcooking / Undercooking
    Cooking Issues) Overcooking / UndercookingSymptomCooking IssuesCauseOvercooking How to fixWas the time/cooking powerlevel set correctly?If the time and power levels were not set properly, the unit will not cook foodproperly. Each unit has d...
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