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During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent
to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts
that are equivalent to new in performance and reliability.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Keystone explained FunctionIf the screen is not level, you can fix this by adjusting Keystone.How toNon-Smart TVMenu → Settings → Option → Auto Keystone : On or KeystoneIf it has Auto Keystone feature, turn it On.It if doesn’t have, select...
Guidelines when the picture is darkSymptomThe picture is dark.Possible CauseThere may be something wrong with the settings or the product has defect. How to fixNon-Smart TVCheck if the lamp mode is ‘Standard’. (The brightness differ dependi...
Guidelines on removing stain or dirt on the lens.CautionRemove dust and stain on the lens.Please note, if you wipe too hard, you may damage the lens.Scratches on the lens surface doesn’t degrade its performance. How toIn order to help preve...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.