I need a replacement lint trap for dlg4871w.
Can you please let me know?
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts. The part number for this item is: 5231EL1001C.
Date published: 2017-02-02
My dryer is not heating so it's not drying
We regret the trouble you have experienced with this gas dryer. If this device is not heating, then it may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2016-07-14
I was just wondering what is the warranty for Model #DLG4871W?
I see it says 1 year labor and 1 year parts. But one of my customers needs a new board EBR62707636, just wondering if this board is under warranty. They purchased the unit 06/28/2013.
The manufacturer’s warranty, on all of our dryers, is one year from the date of purchase. This one year warranty is inclusive of all parts which indicate a manufacturing defect.
Date published: 2015-08-05
Installation Test/Flow Sense display
In reviewing the manual supplied with my unit, it seems you may have changed how the Flow Sense displays in the Installation Test. Rather than have a square area near the "Check Filter" and "Cooling" portion of the Time & Status Display, mine has only a single "Flow Sense" LED light at the top row of the "Signal" section. When I activate the test, I get the "In5", which was the only thing in the display until the test ended with "End." However, the "Flow Sense" LED did light up partway through the test, but no other lights in the Signal column did. Does this mean a test failure? Thanks.
We appreciate your interest in this gas dryer and its features. The InS message indicates that the dryer is performing its INSTALLATION test, which tests the duct. During the 2-minute test cycle, monitor the FLOW SENSE LED on the control panel. If the LED is turned off, when the cycle ends, the exhaust system is adequate. If the exhaust system is severely restricted, the LED will be illuminated. If the light comes on momentarily, and then turns off again, this is normal, as it indicates the lamp is operational, and yet it does not remain active, indicated sufficient air flow.
Date published: 2015-01-16
Is it possible to have the door open with the hinge on the left versus the right?
My gas dryer is on the left of the washer. I would like to open the door with the hinge on the left. I am considering buying the LG DLG4802W gas dryer to replace my old one.
Yes it is! We changed it for exactly the same reason. Follow the directions and in about 10 minutes it's a done deal.
Date published: 2015-01-10
Can you change the swing on the dryer door?
Open the door and remove the two plastic hole caps on the catch side by gently prying up with a flat blade screwdriver. Save these screws for later. While supporting the door, remove the 4 screws, two from each hinge. Set the door aside face down on a protected surface to prevent damage to the door or the work surface. With the door on a protected surface, remove the 12 screws on each side of the door and lift off the inner door frame using a flat blade screwdriver. Remove the latch hook and blank and move them to the opposite side. Remove the 4 screws securing the hinges to the door frame. Remove the two plastic cover caps. Reinstall the hinges and cover caps on the opposite sides from which they were removed. With the hinges and cover caps in the new locations, remount the inner door frame onto the outer door frame with the screws removed earlier. Reinstall the door with the screws from earlier. Test the swing of the door to make sure the hinges and latch are properly aligned and that the door closes and latches correctly. These instructions can be found on page 15 of your owner’s manual.
Date published: 2014-05-19