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Key Features

  • Ultra Large 4.3 cu. ft. Capacity
  • Front Control Design
  • Direct Drive Motor 10 Year Limited Warranty
  • ColdWash™ Technology
  • ENERGY STAR® Qualified

available colors:

Graphite Steel Discontinued

What People Are Saying

Rated 3 out of 5 by from I have not had any issues until recently. We replaced a part that was supposed to fix it. I was not spinning and would stick on the OE. Now it won't cycle through the spin cycle now. Not sure how to fix it and I have kids that are athletes so I need my washer.
Date published: 2019-02-17
Rated 2 out of 5 by from No parts no service We bought our washer and dryer five years ago we had absolutely no problem with the dryer the washer different story the agitator was stripped could not get a part for weeks one and a half years later the machines code for unbalancing keeps going on the washer will not go through the full cycle and we cannot find a service person that will work on it not very happy and no response from LG Went back to the store we purchased it from out of business we’re out of luck
Date published: 2019-02-13
Rated 1 out of 5 by from Awful product dont buy this machine This has been the WORST and I mean WORST appliance I have ever bought. Not only have I had to have the control board replaced after at least 6 service calls, this machine leaked into my entire basement causing me over 2k in damages to my rug and floor, and still no response from the LG lose customer service. Now after several repairs, I am sitting with wet clothes for three days bc this loser machine has run non-nonstop filling my machine over and over again, can't wait to see my water bill. This is the crappiest machine I have ever owned, will never buy LG ever again.
Date published: 2019-01-06
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

i have the wt1201c model and it goes off balance all the time. takes all day to do two loads.

Asked by: daniels 56
You can troubleshoot a UE error code directly from our help library article found here: If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook or you can give us a call at 800-243-0000. ^CP
Answered by: ChrisPSM
Date published: 2019-02-27

The lid to my washer is broken at the hinge.  The plastic just fell off into the washer one day.  Is this repairable/replaceable?  

Asked by: RiRe
Hello, hate to hear, sounds like you might need a technician. This may be done through our website: or for a list of service centers in your area: ^AC
Answered by: Amber C
Date published: 2019-01-24

Out of washers load sensing light keeps blinking and no water will go in the washer 

Asked by: Jj7765
Sounds like we need to troubleshoot. Please give us a ring at 1-800-243-0000 when you are with the unit. ^AC
Answered by: Amber C
Date published: 2018-02-26

what model is the matching dryer

Asked by: Mahob
For the Electric it is DLEY1201V and the gas is DLGY1202V. ^AC
Answered by: Amber C
Date published: 2018-02-09

I checked and clean all the hoses to stop the o e error code but it's still not draining and still showing the error code. What is the problem

Asked by: Timothy0418
Hello Timothy0418, sounds like we may need to perform some troubleshooting. Please give us a call at 1-800-243-0000 when you are with your unit. ^AC
Answered by: amber
Date published: 2018-01-31

How do i smart diagnos a problem

Asked by: Littlesissy
You will need to call in, when you are with your unit, at 1-800-243-0000. ^AC
Answered by: amber
Date published: 2018-01-22

How many pounds i can washing?

Asked by: Kelen
The washing machine is 4.3 cu. ft. With different dimensions and weight of clothing providing a weight of clothing cannot be estimated. ^CP
Answered by: ChrisPSM
Date published: 2017-12-21

The detergent box does not drain. At the end of the cycles it is overflowing with ester mixed with a little detergent. I have cleaned everything thoroughly. Does same thing w/o using detergent too.

Asked by: DKaz
If the detergent dispensers have been cleaned and they are still filled with water, the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at
Answered by: NeilE
Date published: 2017-10-13
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