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Key Features

  • 4.5 cu. ft. Ultra Large Capacity with NeveRust™ Stainless Steel Drum
  • Direct Drive Motor with 10-Year Limited Warranty
  • Electronic Control Panel with Dual LED Display and Dial-A-Cycle™
  • WaveForce™
  • ENERGY STAR® Qualified

What People Are Saying

Rated 1 out of 5 by from poor quality washing machine we bought this washing machine a little over three years ago and have had nothing but problems, we have had this unit repaired 4 times and still have the same problems . worst washing machine we have ever purchased
Date published: 2019-01-16
Rated 5 out of 5 by from I love my new fridge! I have to make a disclaimer that the fridge this one replaced was over 20 years old, so probably anything would have impressed me. I've had this fridge for over 2 months now and almost every day when I open it, I say "I love my fridge"! This fridge holds a lot of stuff! I'm particularly noticing it with milk. I was a little concerned with the design of the produce drawers, because they seemed so shallow. However, I seem to be able to fit at least as much in them as my old fridge, and the meat drawer definitely holds more. The space just seems to be arranged more efficiently or something. I like the bottom freezer design--I'm able to keep track of what's in the fridge better when it's at eye level, and we've had less wasted food. Having a freezer at the bottom makes it a little harder with frozen foods, but I'm not in there as much as the fridge. The ice seems to have a slightly off taste, but that may be because the hose is new. Others have reviewed that it's noisy, but I haven't noticed that. The thermometer I keep in the fridge shows it's a degree or two warmer that what's shown on the panel, so keep that in mind. And it is a big fridge, so make sure you measure. Because of the way our kitchen is designed, that wasn't a big issue. Keep in mind that magnets won't work on the stainless steel front, but will work on the sides.
Date published: 2018-03-15
Rated 4 out of 5 by from LG Stove I love everything about this except that it isn’t self cleaning like the salesman told me it was.
Date published: 2018-01-25
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Me drain pumps runs and won’t shut off unless you unplug it. Soon as you plug it back in and push the power button it starts running again. 

Asked by: Chadut
Sorry to hear that, sounds like you might need a technician. This may be done through our website: or for a list of service centers in your area: ^AC
Answered by: Amber C
Date published: 2019-02-11

So my LG is draining and at the same time water is filling up. This doent look right. Any suggestion. Help please.....

Asked by: Joe671
Hate to hear but would love to see if we can help out. We will need some more information if you could drop us a line on Twitter at @LGUSSupport, on Facebook or give us a call at 1-800-243-0000 so we can get that info and see what is going on. ^AC
Answered by: Amber C
Date published: 2019-01-29

Our washer (WT4970CW) is about three years old, at about 1 year or so we started to see dark marks on our whites and light colored marks on the darks and colors. This only occurred occasionally, as time has gone on we started to notice it every wash! ??? 

Asked by: Shanedw
Hello Shanedw, sounds like the units has a build up of detergent and or fabric softener. The unit is designed for only HE products and since it is an HE unit, it does use less or require less. Also, the unit should have the Maintenance performed regularly, at least monthly, as per the manual. This information starts on page 28 of the manual found in the link provided. If the Tub Clean has not been performed regularly, the unit might require it be professionally taken apart and cleaned out. ^AC
Answered by: Amber C
Date published: 2018-02-26

Cold water keeps running after fill cycle stops what is the problem

Asked by: Wgibbs72
That does not sound right, please give us a call at 1-800-243-0000 so we can walk through some troubleshooting. ^AC
Answered by: amber
Date published: 2017-12-26

My washer is going rogue it doesn't follow the setting that I put it on. It repeats

Asked by: Anne lyons
Hate to hear Anne. Give us a call at 1-800-243-0000 so we can see what we can do. ^AC
Answered by: amber
Date published: 2017-11-16

My washer has a code of "dr", however it is not draining. It started with code OE and I followed the troubleshoot guide to force drain it "turn on/start cycle/pause cycle" i removed the blanket that was in there and went to run a cycle.

Asked by: LisaS
We do apologize about the issue you are experiencing with the washer. The "dr" code indicates that the unit is draining from an error code being displayed for greater than 4 minutes. The OE error code indicates the washer is draining slowly or not at all. It is suggested to make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer. If this is not the case, the unit may require service. Please contact our Customer Interactive Center at 800-243-0000 for better assistance.
Answered by: NeilE
Date published: 2017-08-22

What type of drain pump does this washer take for replacement...ours broke!

Asked by: MLanger
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders and pricing information, is 800-824-9491. You can also use their website, at For components such as interior parts, it is highly recommended to enlist the assistance of a qualified service technician for purchase and installation. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at
Answered by: NeilE
Date published: 2017-08-16

Its seems a if my clothes aren't getting clean like they did the first few months of use. Is the a filter i need to be cleaning? If so, where is it and how do i go about cleaning it?

Asked by: darccyyy
We regret the trouble you have experienced with this washing machine. There is no filter for the top-load machines. It is therefore suggested to run the recommended TUB CLEAN cycle once a month to prevent any detergent buildup within the drum. It is also suggested to leave the lid open to properly air out the machine.
Answered by: NeilE
Date published: 2017-01-26
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