Terms and Condition: Discount Policy

This “Discount Policy” Campaign is organized by LG Electronics (M) Sdn Bhd 200001003055 (505660-U)(AJL932279)("LGE").

1 “Discount Policy” means a RM10.00 discount on the monthly subscription rate of new LG Products rented by an Existing Subscription Customer and a New Subscription Customer.

2 “Existing Subscription Customer” means a customer with an existing subscription contract with LGE for at least one (1) LG Product.

3 “New Subscription Customer” means a customer without any existing subscription contract with LGE who enters into a subscription contract for a minimum of two (2) LG Subscribe Product.

4 “LG Subscribe Product(s)” means all products of LG Electronics under subscription scheme.

5 Eligibility for Existing Subscription Customer :

(a) Legal residents of Malaysia above the age of 18 years whose name appears on the subscription contract of LG Subscribe Product(s) and whose name appears on the duly completed, signed and submitted subscription contract in accordance with to the following terms and conditions.

(b) The Existing Subscription Customer shall have an existing rental contract for at least one (1) LG Subscribe Product and intends to enter into further subscription contract to rent additional new LG Subscribe Products.

(c) The Discount Policy shall strictly applicable to the subscription fee of the new product(s) only. The subscription fee of the existing product shall remain the same.

(d) The Existing Subscription Customer with low and/or poor credit scoring as per LGE credit evaluation shall be required to pay to LGE an advance payment equivalent to the discounted monthly subscription rate for a one (1) year for the new LG Product(s) in order to be eligible for the Discount Policy.

(e) The Existing Subscription Customer shall not be eligible to apply for new subscription product(s) if there are outstanding payments due and owing for 4 months and above (“Default Status”) to LGE under existing subscription contract(s).

(f) In the event that the Existing Subscription Customer cancels and/or terminates his/her existing subscription contract(s) after application or installation of new product(s), the Existing Subscription Contract shall no longer be entitled to the Discount Policy and the monthly subscription rate for the new product(s) shall revert to its normal monthly subscription rate.

(g) In the event that the Existing Subscription Customer’s account for the new product(s) is in Default Status, the monthly subscription fee for the new product(s) shall revert to its normal monthly subscription rate.

(h) Once the monthly subscription rate reverts to the normal monthly subscription rate as stated in paragraphs (e) above, this normal monthly subscription rate remains throughout regardless of whether the outstanding Rental Subscription Customer has been partially or fully paid.

Example:

Joy is an existing customer for the past 2 years. She has been using LG Water Purifier and would like to subscribe another product, which is Top Mount Fridge.

Joy is entitled for the RM10 discount for the Fridge subscription as per following:-

*Description*	*Amount (RM)*
*Normal Monthly Subscription Rate*	80
*Discount*	-10
*Final Monthly Subscription Rate*	70

Example:

Joy has already subscribed the Top Mount Fridge at a discounted price of RM70 (RM10 off) and paid for first month only. However, she failed to pay on the second month onwards. Hence, the discounted price will fall back to the normal price on the fourth (4^th) month. This is because status will turn to “Default Status” when customer fails to pay for four (4) months and above.

Example as follows:

Month	Month 1	Month 2	Month 3	Month 4	Month 5	Month 6
Subscription Payment	Yes	No	No	No	No	No
Normal Monthly Subscription Rate	80	80	80	80	80	80
Discount	-10	-10	-10	-10	N/A	N/A
Final Monthly Subscription Billing Rate	70	70	70	70	80	80
Outstanding	-	70	140	210	290	370

6 Eligibility for New Subscription Customer (Multiple New Subscription Contract)

(b) New Subscription Customer shall subscribe a minimum of two (2) LG Subscribe Products at the same time under one (1) single order.

(c) The Discount Policy shall be applied to each of the products under monthly subscription scheme which is applied for at the same time under one (a) single Order.

(d) The New Subscription Customer whom does not meet LGE credit criteria shall be required to pay to LGE an advance payment equivalent to the discounted monthly subscription rate for a one (1) year for the LG Subscribe Product(s) in order to be eligible for the Discount Policy.

(e) The monthly subscription rate of the LG Subscribe Products subscribed shall revert to the normal monthly subscription rate if the New Subscription Customer cancels and/or terminate/and/or failed to deliver and/or failed installation; the subscription contract of the LG Subscribe Products and remaining subscription contracts does not meet the minimum of two (2) LG Subscribe Products as stated in paragraph (b) above i.e., if upon cancellation or termination, only one (1) LG Subscribe Product remains for subscription, the Discount Policy shall not be applicable.

e) The monthly subscription rate for each individual LG Subscribe Product shall revert to its normal monthly subscription rate if the account for that individual LG Subscribe Product is in Default Status. The monthly subscription rate for the other LG Subscribe Product(s) which are not in Default Status shall remain unaffected as long as they do not reach the mentioned status.

f) The normal monthly subscription rate shall be permanent once it is reverted after reaching the mentioned Default Status.

Example:

Ryder is new customer who wants to subscribe multiple new products for subscription. He decides to rent Alpha Air Purifier (AP), Vacuum (VCC) and Top Mount Fridge (Ref). Ryder is entitled for the RM10 discount for each of the subscribed product.

*Amount (RM)*	*VCC*	AP	*REF*	*Total*
*Normal Subscription Rate*	90	65	80	235
*Discount*	-10	-10	-10	-30
*Final Monthly Subscription Rate*	80	55	70	205

Example:

Ryder has subscribed three (3) LG Subscribe Products with different contract periods. Vacuum (VCC) 5 Years Contract, Refrigerator (REF) 5 Years Contract and Air Purifier (AP) 7 Years Contract. In order to enjoy the discount, Ryder must have at least 2 Subscription contract on-going at the same time. If only 1 contract is active, that contract will fall back to normal price.

	Discount
	Year 1	Year 2	Year 3	Year 4	Year 5	Year 6	Year 7
VCC (5 Years Contract)	Yes	Yes	Yes	Yes	Yes	Contract End	Contract End
REF (5 Years Contract)	Yes	Yes	Yes	Yes	Yes	Contract End	Contract End
AP (7 Years Contract)	Yes	Yes	Yes	Yes	Yes	No	No

General Conditions

1. Assignment Or Transfer of Ownership of Subscription Contract

In the event the Customer is unable to use and/or continue payment of the monthly subscription, the Customer may be allowed to assign the existing Subscription Contract together with the Discount Policy applicable to another eligible individual (“Assigned Individual”) PROVIDED that the assignment is duly approved by LGE in writing and the Assigned Individual shall be required to execute all necessary documents with LGE for the assignment and shall be bound by the Subscription Terms and Conditions together with the conditions mentioned herein.

LGE reserves the right to reject the assignment on the basis of any legal requirements, in which case LGE shall notify the Customer of the exclusions.

2. Termination Penalty

If the Customer cancels and/or terminates the subscription contract after the Product(s) have been installed, the Customer shall be liable to pay to LGE a fee equivalent to 100% of the total sum of monthly rental fee for the unexpired rental period of the LG Product(s) as liquidated damages.

3. Non Applicable of Discount Policy

In any event Customer is found with the following, the Monthly Subscription Fee shall be re-instate back to the non-discounted monthly Subscription fee (RM10 is no longer applicable);-

a) Customer return all LG Products under Rental and only remain with one LG Product and/or no LG Product under Subscription Scheme;

b) Customer had defaulted in monthly subscription fee four (4) months or more of outstanding payment.

4. Miscellaneous

a) The terms and condition provided at https://www.lg.com/my/lg-subscribe/ shall be applicable.

b) LGE reserves the right to change any terms mentioned herein from time to time without prior notice.

c) LGE reserves the right to shorten, extend or cancel the Campaign Period at its sole discretion without prior notice

d) LGE provides the Campaign to individuals only. Corporations, associations, including school organizations, or other groups may not participate in the Campaign.

e) Any LGE Products purchased outside of Malaysia will not be entitled to the Campaign.

f) In the event any Discounts are being awarded to the Customer having provided false or mistaken identity or information, LGE reserves the right to revoke the Customer’s eligibility for the said Discounts and recover any damages from such Customer to the fullest extent permitted by law.

g) In case of any dispute, LGE reserves the right to make the final decision. LGE’s decision is final and no further correspondence or appeal will be entertained.

h) In the event of any electronic, computer, operational and/or technical error affecting the details or pricing or quantity of the product or any promotion on the website, LGE reserves the absolute rights to rectify such error and/or cancel any transaction which has been entered into in reliance of the said error.

i) We may in our discretion make certain LG Product(s) available for purchase via rental prior to the release date for that Product(s) (Pre-Order). A Pre-Order allows you to pay for a Product you want before its release date. A Pre-Order does not imply that you will receive the Product earlier than the release date. If we make Pre-Orders available, we may in our discretion limit their availability to certain periods of time and/or a limited quantity of Products.

j) LGE reserves the right to reject any Subscription Order if LGE suspects in its sole discretion that the purchase of LG Subscribe Products via Subscription is to be fraudulent in any way or otherwise.

k) By participating in this Campaign, each consumer agrees to release and hold LGE and its employee, officers, directors, shareholders, agents ,representatives, parents companies, affiliate ,subsidiaries, licenses, advertising, promotion and fulfillment agencies , and legal advisor , harmless from any and all losses , damages, rights claims and actions of any kind in connection with the Promotion or resulting from acceptance, possession , use or misuse of the Eligible Gift or from any gift-related activity (if any), including without limitation, personal injury ,death and property damage, and claims based on publicity rights, defamation , or invasion of privacy.

l) By participating in the Campaign, you agree to the collection, use, disclosure and processing of your personal information by LG Electronics (M) Sdn Bhd (“LGE”), its affiliates, third party, business partners and/or service providers in order to conduct the Campaign, and in accordance with the LGE Privacy Policy at LGE will also use and handle personal data as set out in its Privacy Policy, which can be viewed https://www.lg.com/my/privacy. A request to access, update or correct any private information should be directed to LGE.

m) All pictures and/or images of LG Product(s) and the Eligible Gift(s) (if any) found in any advertising and marketing material are for illustration purposes only and may be different from the actual products.

n) The Terms and Condition stated herein shall be governed by and interpreted in accordance with Malaysian Laws and the parties submit to the exclusive jurisdiction of the Malaysian Courts.