The following Terms and Conditions govern participation in the LG webOS TV promotion (“the Promotion”) conducted by LG Electronics S.A. (Pty) Ltd (“the Promoter”). These Terms and Conditions are binding on all participants and are subject to the laws of the Republic of South Africa.

 

1. PROMOTER

LG ELECTRONICS S.A. (PTY) LTD, registration number 1944/018267/07, a company duly incorporated in accordance with the laws of the Republic of South Africa, with its principal place of business at Midpoint Office Park, Unit 10A and 10B, Tonetti Street, Halfway House, Midrand, South Africa
(the “Promoter”).

 

2. NATURE OF THE PROMOTION

This Promotion is a consumer incentive campaign and does not constitute a competition or lottery. Eligible participants who purchase qualifying LG television products during the Promotion Period will be entitled to redeem a two (2) month DStv Stream subscription voucher, valued at R99 (“Ninety-Nine Rand”) per month.

 

3. ELIGIBILITY

3.1. This Promotion is open to natural persons who:

3.1.1. are 18 years or older;

3.1.2. are legal residents of the Republic of South Africa;

3.1.3. possess a valid South African identity document or passport;

3.1.4. are not existing DStv Stream subscribers using the same email address submitted during the redemption process; and

3.1.5. purchase a qualifying LG television product during the Promotion Period.

3.2. The following persons are excluded from participation:

3.2.1. directors, members, employees, agents or consultants of the Promoter;

3.2.2. the Promoter’s affiliated companies, distributors, retailers, and advertising agencies; and

3.2.3. immediate family members of the above.

3.3. By participating, participants warrant that they meet all eligibility requirements. The Promoter reserves the right to verify eligibility at any time.

 

4. PROMOTION PERIOD

4.1. The Promotion will run from 1 June 2026 to 31 July 2026 (both dates inclusive) (“Promotion Period”). No purchases made outside of the Promotion Period will qualify.

 

5. QUALIFYING PURCHASE

5.1. To qualify, participants must:

5.1.1. purchase an LG OLED or QNED televisions (qualifying models only) from an authorised LG retailer within South Africa during the Promotion Period; and

5.1.2. retain valid proof of purchase.

5.2. The Promoter reserves the right to request proof of purchase for verification purposes.

 

6. REDEMPTION PROCESS

6.1. To claim the DStv Stream voucher, eligible participants must complete the redemption process via the designated LG platform or mechanism communicated by the Promoter.

6.2. Redemption must be completed on or before 7 August 2026.

6.3. No claims submitted after this date will be considered.

6.4. The Promoter reserves the right to validate all submissions prior to issuing any voucher.

6.5. As part of the redemption process, participants may be required to provide additional information to the Promoter and/or DStv Stream, including but not limited to:

6.5.1. South African identity number or passport number;

6.5.2. physical residential address; and

6.5.3. valid debit order or payment details as required by DStv Stream for the activation of the subscription.

6.6. Participants acknowledge that the provision of such information is a mandatory requirement for redemption and activation of the DStv Stream benefit. Failure to provide the required information may result in the forfeiture of the benefit.

6.7. Upon successful validation of a participant’s redemption claim, the DStv Stream promotional benefit may take up to seventy-two (72) hours to be provisioned and activated.

6.8. Participants may be required to create a new DStv account or link an existing DStv account in order to redeem and activate the promotional benefit.

 

7. VOUCHER DETAILS

7.1. The DStv Stream promotional benefit is strictly non-transferable and may not be exchanged, resold, or substituted for cash, credit, or any other product or service.

7.2. Each eligible participant will receive:

7.2.1. one (1) DStv Stream voucher;

7.2.2. valid for two (2) months of subscription; and

7.2.3. valued at R99 per month

7.3. Voucher conditions:

7.3.1. vouchers are non-transferable, non-refundable, and not redeemable for cash;

7.3.2. vouchers are subject to DStv Stream’s own terms and conditions;

7.3.3. activation and use of the voucher is the sole responsibility of the participant;

7.3.4. access to and use of DStv Stream requires a compatible device and a stable internet connection. Data costs and any related charges are for the participant’s own account, and neither the Promoter nor DStv Stream shall be liable for such costs; and

7.3.5. any additional subscription costs beyond the promotional period will be for the participant’s account.

7.4. The Promoter does not guarantee service availability and will not be liable for any interruptions or issues relating to DStv Stream services.

 

8. PERSONAL INFORMATION AND DATA SHARING

8.1. By participating in this Promotion and submitting a redemption claim, participants expressly consent to the Promoter processing their personal information for purposes of administering the Promotion.

8.2. Participants further acknowledge and agree that, in order to fulfil the voucher, the Promoter will share the following personal information with MultiChoice/DStv:

8.2.1. Title;

8.2.2. Name;

8.2.3. Surname;

8.2.4. South African identity number or passport number;

8.2.5. Mobile number (including country code);

8.2.6. Email address; and

8.2.7. Physical residential address.

8.3. Participants further acknowledge that DStv Stream may require debit order or payment details directly from the participant for purposes of activating the subscription. The Promoter does not process or store participants’ financial or debit order details, and any such information will be provided directly by the participant to DStv Stream subject to DStv Stream’s own terms and privacy policies.

8.4. Personal information will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

8.5. The purposes of processing include:

8.5.1. verifying eligibility;

8.5.2. processing redemption requests;

8.5.3. issuing vouchers; and

8.5.4. facilitating activation of the DStv Stream subscription.

8.6. Personal information will not be shared with third parties other than as required to administer this Promotion or as required by law.

8.7. Participants may be required to provide proof of identity to complete the redemption process.

 

9. DISQUALIFICATION

9.1. The Promoter reserves the right to disqualify any participant who:

9.1.1. does not meet the eligibility criteria;

9.1.2. fails to provide valid proof of purchase;

9.1.3. submits incomplete, false, or misleading information;

9.1.4. attempts to manipulate or abuse the Promotion process; or

9.1.5. fails to comply with these Terms and Conditions.

9.2. The Promoter’s decision shall be final, and no correspondence will be entered into.

 

10. LIMITATION OF LIABILITY

10.1. The Promoter will not be liable for:

10.1.1. any technical failures, including system errors or platform downtime affecting claims;

10.1.2. lost, delayed, or incomplete redemption submissions;

10.1.3. any issues relating to DStv Stream services or platform functionality; and

10.1.4. any loss, damage, or injury suffered as a result of participation in the Promotion.

10.2. Participants indemnify the Promoter against any claims arising from participation in this Promotion.

10.3. Nothing in these Terms limits any rights under the Consumer Protection Act 68 of 2008.

11. GENERAL CONDITIONS

11.1. The Promoter reserves the right to:

11.1.1. amend these Terms and Conditions;

11.1.2. suspend or terminate the Promotion; and

11.1.3. substitute the voucher with an equivalent benefit if required.

11.2. Any amendments will be communicated via official LG channels where reasonably practicable.

11.3. Participation in this Promotion constitutes acceptance of these Terms and Conditions.

 

12. GOVERNING LAW

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising in connection with this Promotion shall be subject to the exclusive jurisdiction of the South African courts.