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Click on 'Join Us' to create an account with us by completing few basic information. A verification code will be sent to you via your email address, for verification purpose.
Should you need more assistance, you can always contact us via Chatbot within LG.com
1. 5% off your first purchase when you join LG Member
2. Exclusive 3% membership discount for all orders
3. Membership discounts valid during our promotion event period
4. Free delivery for all purchases on LG.com
5. Free installation and free disposal of all bulky items. Terms and conditions apply.
6. Receive notifications about offers and the latest promotions for LG Products
For terms & conditions, kindly visit https://www.lg.com/my/membership
It is important that you provide a valid email address, as you will be asked to log in during the purchase process. You will receive important details about your purchase via this email address - for instance your order confirmation, order progress status and order tracking information, such as dispatch notifications.
We would highly recommend you to create an account and join us as a LG Member, as we have a range of amazing member-only benefits on LG.com (such as Welcome Coupon, Exclusive Member Voucher and additional discounts during our promotion events)
1. Hover over the 'person' icon at the top right
2. Click on 'Log-in/Sign-Up'
3. Click on 'Forgot Password'
4. Enter you email address to reset your password.
*Please enter your e-mail address to get the link for changing password.
*Please check the spam folder, If you can't find the e-mail with password reset link in your inbox.
5. You will receive an email with a password reset link
6. Click the link in your email and follow the on-screen instructions to reset your password
7. You will receive an email notification that you have successfully reset your password
1. Hover over the 'person' icon at the top right
2. Click on 'Edit' under Profile section
3. Update / edit your information, then click the 'Save' button
1. Hover over the 'person' icon at the top right
2. Click on 'Log-in/Sign-Up'
3. Click on 'Forgot Password'
4. Enter you email address to reset your password.
*Please enter your e-mail address to get the link for changing password.
*Please check the spam folder, If you can't find the e-mail with password reset link in your inbox.
5. You will receive an email with a password reset link
6. Click the link in your email and follow the on-screen instructions to reset your password
7. You will receive an email notification that you have successfully reset your password
1. Hover over the 'person' icon at the top right
2. Click on 'Edit' under Profile section
3. Update / edit your information, then click the 'Save' button
LG offers a 14 Day Change of Mind Policy for all items purchased from our Online Store lg.com/au/shop
Please note: LG electronics will not accept any returns for opened or used items. Please refer to our Change of Mind Policy for full terms and conditions.
Noise issue arises in washing machine mainly due to following reasons, below are some of them :
1. Overloaded spin tub
2. Unbalanced clothes in the tub
3. Incorrect placed safety cover
To resolve the noise issue, please follow the steps listed below :
Step 1: Set the spin timer for 3 min without load (clothes) and check whether the washing machine makes noise or not.
Step 2: Do not overload the spin tub.
Step 3: Place the safety cover in the spin tub correctly.
*You can also check below link for video tutorial
Noise issue arises in washing machine mainly due to following reasons, below are some of them :
1. Overloaded wash tub
2. Washing heavy and lite clothes together
3. Unbalanced washing machine
4. Pins or coins in the washer
To resolve the noise issue, please follow the steps listed below :
Step 1: Run the washing machine on spin mode without load (clothes).
Step 2: Wash the heavy weight and lite weight clothes separately.
Step 3: Adjust the legs of washing machine. Washing machine should kept on a flat & stable surface.
Step 4: Check the clothes' pockets well before putting them in the machine. Pockets must not contain coins, pins etc.
You will be receiving email notification, at every stage of your purchase journey:
1. Upon receiving notification that the product has been picked and packed by our warehouse, you should be expecting to receive your product within 5-7 working days.
2. Our logistics vendor will call you to arrange an appointment before the delivery.
Click on 'Join Us' to create an account with us by completing few basic information. A verification code will be sent to you via your email address, for verification purpose.
Should you need more assistance, you can always contact us via Chatbot within LG.com
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