Help Library

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  • Document Contents
    Operation
    [G4] How can I customize apps, widgets, and shortcuts?
    How can I customize apps, widgets, and shortcuts? Function Tap and hold the Recent Apps Key (square-shaped button) on the Homescreen to access Apps& widgets, Home screen settings, Lock screen settings, or Systemsettings. How to set up You c...
  • Document Contents
    Troubleshooting
    My phone keeps turning off itself, what should I do?
    My phone keeps turning off itself, what should I do? Cause Power failure may be due to phone hardware and software. How to fix 1. Due to software ① In most instances, intermittent power off occurs because ofthe phone software. Android OS re...
  • Document Contents
    Operation
    What should I do when Internet speed is slow and images are not shown?
    What should I do when Internet speed is slow and images are not shown? Symptom Internet speed is slow or error occurs with images. Cause An accumulated data cache1) can slow down your internet speed orcause image errors. 1) What is Cache? ...
  • Document Contents
    Troubleshooting
    Video recording stops while recording UHD video due to phone heating
    ■ 5 minutes recording limit in UHD (it can be less than 5 minutes dueto the camera scenario) Cause ■ Ultra-high-definition(UHD) recording is large size(3840 x 2160)recording. It can heat up the phone. If the batterytemperature reaches high...
  • Document Contents
    Operation
    How can I manage memory on LG G4?
    How can I manage memory on LG G4? LG G4 MEMORY MANAGEMENT Properly managing memory can help improve phone performance andhelp reduce battery usage. Note: Some Settings, Menus, or Icons may differ from that ofyour device depending on your so...
  • Document Contents
    Troubleshooting
    Cannot Connect to Mobile Network
    Subject : Cannot connect to Mobile Network Symptom■ Having trouble connecting to the mobile network.Cause■ This error is possible caused by an anti virus restriction or Defective orlow qulity USB cable etc.How to fix■ Try to use other simca...
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