To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
5 Years on Non-Inverter Direct Drive™ & 10 Years on Inverter Direct Drive™ Motor only (Excluded labour, Transportation or additional parts)
In-box accessories such as adapter, power cord & remote control 6 months warranty.
During the Warranty Period, LGEML's sole responsibility is to repair or replace, at LGEML's sole option, any defective component parts or Product.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
How do I use the Tub Clean cycle on my washing machine? Try thisIf there is lint build up on the tub or the tub smells moldy, use washingmachine cleaners to clean the tub regularly. You can maintain thetub clean all the time if you run the ...
Error Codes)LE1 / e6_ Top Loader SymptomError Codes CauseLE1 or e6 How to fixQ. Would you remove any items from the drum? Look at thebottom of the tub. The round part in the middle is the impeller, or wash wing. This is a separate piece fro...
Vibrations)Imbalanced Load_ Top Loader SymptomVibrations CauseImbalanced Load How to fixOverview:In Top Load Washers, vibrations(Hitting/Knocking/Banging cabinet) are most oftenthe result unbalanced load. This is usually easily resolvedwith...
When Water Tap Is ClosedCause Check water valve is open. When closed, water will not besupplied for the washing machine. This error code will occur whenwater supplied in about eight minutes is not sufficient.How to Repair Check the tab if i...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.