Power Issues) Powers On, Won’t Run
Symptom
Power Issues
Cause
Powers On, Won’t Run
How to fix
Is the door closed?
The door must be shut for the unit to operate. If it is open, it will not run. Close the door and try to start the microwave. It is possible that the door latch is stuck. Check around latch and latch hole. If there is debris, remove it. Try opening and closing the door a few times consecutively to see if it releases. After doing this, try to operate the unit again.
Are the controls set properly?
If the controls are not set properly, the unit will not run. Every unit is different, so it will be necessary to refer to the owner’s manual of the specific model to determine if the unit is being operated properly, based on what the customer is trying to do (auto-defrost, cook, timer, etc.).
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