Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

Why does the air conditioner stop during use?

Troubleshooting

Why does the air conditioner stop during use?

 

Symptom Symptom

           

           My air conditioner stops during use, or it cannot be turned on.

 

Cause Cause
  

             1. When a number of  appliances are plugged into a multi-outlet strip, the product may stop or turn off during use due to overload
                 as the circuit breaker trips to protect the circuit.

             2. Make sure you use the multi-outlet strip with rating of 250V and 15A or higher.
                 Do not plug in with a microwave oven, iron, or hair dryer that consume a high amount of electricity.

 

How to fix How to fix

 

              1. Please avoid plugging a product into a multi-strip outlet. Use a single wall socket  for safety.

              2. If the product cannot be powered on, connect other appliances to the same outlet to see if they work normally.

              3. Make sure to have a qualified electrician ground the house electric wiring to prevent fires and electricity leakages.

               ※  Please avoid using a multi-outlet strip.

 

               Use a single socket

               <A multi-outlet strip>                  <Double sockets>     <A single wall socket>

 

 

How to fix How to check the capacity of a multi outlet strip

 
              -Maximum power: 16A X 250V = 4000W
              -Optimal  power usage:  80 % or lower of its rated maximum value

          

                                                         16A X 250V X 0.8 =  3200W or lower

 

                How to check the capacity of a multi outlet strip

 

                How to check the capacity of a multi outlet strip

 

*Required question