[Title]
LG Front Load Washing Machine - Shipping Materials & Vibration
[Narrator]-
Welcome to a LG support video.
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Here we will discuss possible ways to reduce vibration in your LG front load washing machine.
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If your machine is experiencing excessive vibration, some reasons may be:
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Single items
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Unbalanced mix heavy items with light items
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Tangled load
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Bulky items or comforters
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Sometimes avoiding these conditions for your washer will eliminate vibration.
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If this is still occurring, some other issues could be.
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Extraneous shipping materials
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or Leveling
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There are 2 elements from shipping that could still be attached to your washer causing excess vibration.
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The first are for shipping bolts attached to the rear of your washing machine.
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If the bolts are still there, remove them by using the wrench provided with your washer.
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Loosen the bolts by turning them counterclockwise.
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Once loosened pull them out.
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Save these bolts for future use.
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If you need to transport the washer elsewhere, the bolts will be necessary to prevent damage to the internal components.
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Locate the 4 hold caps included in the accessory pack that you received with your washing machine, and install them into the shipping bolt holes.
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Warning:
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Failure to remove the shipping bolts and retainers before use may cause severe vibration and noise, which can lead to permanent damage to the washer.
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The second possible cause of excessive vibration is a shipping block that might be caught under the washer.
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LG front load washers are shipped with a foam block in the base to support the tub during shipping.
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Tilt the washer back to check for the foam block.
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Caution! Do this with 2 people to avoid injury.
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If wedged under the tub, simply remove the foam block.
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The drum of your washer spins at very high speeds, to minimize vibration, noise and unwanted movement.
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Your washer must be level and installed on level, solid flooring with properly adjusted feet.
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To check this, first place a level across the top of your washer and adjust the leveling feet until your washer is level from side to side and front to back.
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After any adjustment, make sure that the lock nuts on all 4 feet are tight.
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If any of the lock nuts are loose, tighten them with a wrench included with the washer.
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Next, check that all 4 leveling feet are firmly and evenly in contact with the floor.
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To test this, rock the washer from corner to corner in each direction.
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If the washer rocks more in one direction than the other, then the feet are not properly adjusted.
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Loosen the lock nut on the foot that is rocking and adjust the foot up or down until the rocking is minimized.
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And is the same in both directions.
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Tighten the lock nut.
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Once you have made these adjustments, test the machine by setting it to the spin cycle with a load of laundry.
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Load the washing machine with a light load.
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Press the power button.
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Then press the rinse and spin cycle option.
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Press the start button.
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Check if water is supplied and that the washing machine does not rock or vibrate excessively.
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And that it drains well during the spin cycle.
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If the washing machine rocks and vibrates excessively, try leveling the washing machine.
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Loosen the locknut on one of the front feet.
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Adjust the foot up or down until the vibration is minimized.
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Once this adjustment has been made, be sure to tighten the locknut.
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Your washing machine is now ready for quieter use.
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Thank you for watching the LG customer support channel.
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We hope you enjoy your LG experience.