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Dear Valued LG Customer,

Important Notice: Scheduled System Upgrade

To support ongoing improvements to our service experience, our customer service systems will undergo scheduled upgrades on Friday, 3 July between 8:00am and 8:00pm (NZST).

During this time, our support team will remain available and committed to assisting you.

However, as we transition to our upgraded systems, some service processes may take longer than usual, and you may experience slightly extended response or wait times.

We apologise for any inconvenience this may cause and appreciate your patience as we enhance our systems to better serve you.

Thank you for your understanding and continued support.

Kind regards,

LG Customer Service Team

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  • 0800 LG CARE (0800 54 2273)
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