Help Library

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  • Document Contents
    Troubleshooting
    I can hear noise when turning on/off TV.
    I can hear noise when turning on/off TV.SymptomNoise created when turning on/off the powerHow to fixThis is one created when the internal circuit operates while turning on/off thepower and it is normal.
  • Document Contents
    Troubleshooting
    Colors are dark.
    Colors are dark.SymptomBrightness, Contrast and Backlight are set high when you first open the product.So you might feel the color is too deep for you. If the PictureMode is set as Vivid, it displays deep color.You can select the mode you w...
  • Document Contents
    Troubleshooting
    No 3D image after connecting external devices (USB drives, Blue-ray, etc.).s
    No 3D image after connecting external devices (USB drives, Blue-ray, etc.).s How to fix - 3D supported modes are HDMI / RGB-PC / USB / DLNA / Component / DTV.※ 3D supported mode may vary by model. Refer to the user’s manual to check 3Dsuppo...
  • Document Contents
    Operation
    Guideline for a situation where it shows Photo and Music features only when USB is connected
    Guideline for a situation where it shows Photo and Music features only when USBis connectedWith movie, photo and music features
  • Document Contents
    Troubleshooting
    Power is not turned off.
    Power is not turned off.SymptomYou can’t turn off the power with remote control or power button on the product.How to fix1. Check if the switch on the product is working properly.※ The location of the switch differs depending on the product...
  • Document Contents
    Troubleshooting
    I can hear snap, clap sound from TV.
    I can hear snap, clap sound from TV.SymptomClattering noise How to fix- Clattering noise : This is common for thermal deformation products like cars,or furniture made of plastic and this is due to temperature and humidity.- Electrical noise...
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