Help Library

Topic

  • Document Contents
    Troubleshooting
    How can I disassemble and clean inside the air conditioner?
    ■ TitleHow can I disassemble and clean inside the air conditioner?■ ProblemCleaning/washing■ SymptomCleaning service■ Solution or Settings▷ Solution1.Before turning off the air conditioner , use [fan mode] or [auto clean]function to dry off...
  • Document Contents
    Troubleshooting
    Water leaks from the air conditioner on rainy days.
    ■ TitleWater leaks from the air conditioner on rainy days.■ Problemleakage■ SymptomWater leaks while it’s turned off■ Possible CauseIf the outdoor unit is installed on the rooftop or the rain trap (U trap) of theconnecting pipe is not insta...
  • Video Contents
    Operation
    [Video ]LG ThinQ App (Android) - Connecting Air Conditioner
    [Video ]LG ThinQ App (Android) - Connecting Air Conditioner
  • Document Contents
    Troubleshooting
    Display screen turns off by itself. Can’t turn on.
    ■ Title - Display screen turns off by itself. Can’t turn on.■ Problem - Error/Display screen ※ When you turn off the appliance with its display screenset to ‘off’, it will automatically turn’ on’ the display screen when itsrestarted.
  • Document Contents
    Troubleshooting
    The remote control stops working frequently.
    ■ TitleThe remote control stops working frequently.■ ProblemRemote control/button■ SymptomIt’s not turned on by the remote control■ Solution or SettingsStep 4. The remote control may not work under intense light such as three-wavefluorescen...
  • Document Contents
    Troubleshooting
    My circuit breaker keeps tripping when operating the product/ during the operation.
    ■ TttleMy circuit breaker keeps tripping when operating the product/ during theoperation.■ ProblemPower supply■ SymptomCircuit breaker shuts off ■ Possible CauseAir conditioner is an appliance that consumes a lot of electricity to quicklyco...
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