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I can't play a video stored in USBSymptomThe video in the USB doesn’t play. How to fixCheck if the product you are using supports the feature that you can watch thevideo in your USB.Check if the video has a format that the devicesupports.
Which one is selected for external input?How to fixCable may be worn out or the connection is unstable. If there is a change inyour screen as you touch the cable, you need to replace it. When you connect thecable, you need to match color an...
Black and white or scrambled imageSymptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching,press the PAUSEbutton for 5 seconds without disc in it.Or check PAL ↔ NTSCswitch at the re...
How long can I record video?SymptomHow long can I record?How to fix▶Record Mode(4.7GB based) : HQ/XP(High Quality: 1hour), SQ/SP(Standard Quality: 2hours),LQ/LP(Low Quality: 4hours), EQ/EP(Extend Quality, 6hours)
Simple Link doesn't seem to workSymptomSimple Link doesn’t workThings to check Check if TV and Home Theatre supports Simple Link. Check if the connected HDMI cable supports Simple Link. Set the Simple Link ON for TV.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Customer Care agent, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.