TV SCREEN FREEZING – STREAMING FROM SMARTPHONE
Whenever streaming from a smartphone and pushing to LG TV via Smart Share App, TV screen may freeze or stop temporarily during video play.
Not all video file formats & codecs are supported to be viewed on a television screen. Even supported formats may cause grief should their specifications go beyond the maximum allowed whether it be resolution, bit rate or codec themselves (both video and audio).
Example number 1 (older phone, model LG-E971 “G”):
To avoid any inconvenience while streaming to the television, make sure that the video file from any older Android phones meet below specifications and do not surpass them.
For newer Android phones, please refer to following chart from Android website:
FOLLOWING ARE THE SUPPORTED VIDEO FORMATS FOR ANDROID OS VERSION 8.1: