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Do you hear no sound in all the channels?

  • Troubleshooting - Audio
  • Audio Distortion or Low / No Audio
  • Troubleshooting
  • Televisions
  • Last Updated 27/09/2019

Do you hear no sound in all the channels?

 

Symptom

When there is no sound, please check if :

1. the sound volume is “0”;

2. it is “Mute” mode;

3. the speaker is “off”.

※ Having the sound setting normal, if you still don’t hear any sound,check the volume of set-top boxwhether it is set “0” or “Mute”.


 

Howto fix

 

Non-Smart

 

To check the TV speaker setting

 

 

[Setting Menu] [Setting] [Audio] [Select speaker] [TV Speaker]

 

 

Smart TV ‘12~’13

 

[Smart] or [Setting Menu] [Setting] [Sound] [Select Sound Out Speaker] [TV Speaker]

 

 




-Sound Test

 

 

 

Smart TV ‘12~’13

 

[Smart] or[SettingMenu] [Support] [Sound Test]   

 

 

 

 

 

 

 

 

 

 

 

 

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