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Cropped subtitles. Black bars on both sides of the screen

  • Troubleshooting - Video
  • Picture Size or Aspect Ratio
  • Troubleshooting
  • Televisions
  • Last Updated 27/09/2019

Cropped subtitles. Black bars on both sides of the screen

 

Symptom

Subtitles are cropped if aspect ratio is set to “zoom” or “cinema zoom”.

 

 How to fix

[Menu] → [Picture] → [Aspect ratio] → [16:9]

         
[Smart] → [Setting] → [Picture] → [Aspect ratio] → [16:9]


  

[Home] → [Setting] → [Advanced setting] → [Picture] → [Aspect ratio]→ [16:9]

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