Help Library

Topic

  • Document Contents
    Operation
    Do you want wired internet connection for your TV? (You need to check if it is Web TV)
    Do you want wired internet connection for your TV? (You need to check if it isWeb TV)Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some mo...
  • Document Contents
    Troubleshooting
    If you push power button on the product, do you see "Key Locked" on the screen?
    If you push power button on the product, do you see "Key Locked" on the screen?SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixYou can turn on/off Key Lock with remote control as below.M...
  • Document Contents
    Troubleshooting
    Remote control is not working.
    Remote control is not working. How to fix1. Switch on at the bottom of the product.- If you turned off TV with power switch, you can’t turn it on with remotecontrol.- The location of AC power switch may vary by model or may not exist.2. Che...
  • Document Contents
    Troubleshooting
    Do you see "No signal" on the screen?
    Do you see "No signal" on the screen?CauseYou selected wrong input mode or reception of signals is poor when receivingthrough antennaPeripherals (set-top box, DVD, bluray, game console, etc.) have problems. How to fix1. Check the input mode...
  • Document Contents
    Troubleshooting
    No signal message appears.
    No signal message appears.CauseYou selected wrong input mode or reception of signals is poor when receivingthrough antennaPeripherals (set-top box, DVD, bluray, game console, etc.) have problems. How to fix1. Check the input mode.※ If you a...
  • Document Contents
    Troubleshooting
    TV is turned on/off automatically.
    TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
See more