Help Library

Topic

  • Document Contents
    Troubleshooting
    How can I disassemble and clean inside the air conditioner?
    ■ TitleHow can I disassemble and clean inside the air conditioner?■ ProblemCleaning/washing■ SymptomCleaning service■ Solution or Settings▷ Solution1.Before turning off the air conditioner , use [fan mode] or [auto clean]function to dry off...
  • Document Contents
    Troubleshooting
    The outdoor unit makes a loud noise
    ■ Title- The outdoor unit makes a loud noise■ Problem- Noise / Vibration■ Solution or SettingsThe outdoor fan is spinning inside the air outlet vent of the outdoor unit.Make sure the outdoor fan is not constrained by tree branches or other ...
  • Document Contents
    Troubleshooting
    Drain pump is not working/ water leaks from the air conditioner
    ■ Title Drain pump is not working/ water leaks from the air conditioner■ Problem Leakage■ Symptom Drain pump leakage ■ Possible Cause If an additional drain pump is installed to discharge the condensate from theair conditioner, check the po...
  • Document Contents
    Troubleshooting
    Cleaning the dust sensor of the wall-mounted air conditioner.
    ■ TitleCleaning the dust sensor of the wall-mounted air conditioner.■ Problemfunction■ SymptomAir purification function■ Possible CausePM1.0 sensor of the air conditioner is a device that detects the degree of thecontamination of fine and l...
  • Document Contents
    Troubleshooting
    My circuit breaker keeps tripping when operating the product/ during the operation.
    ■ TttleMy circuit breaker keeps tripping when operating the product/ during theoperation.■ ProblemPower supply■ SymptomCircuit breaker shuts off ■ Possible CauseAir conditioner is an appliance that consumes a lot of electricity to quicklyco...
  • Document Contents
    Troubleshooting
    I smell gas.
    ■ Title- I smell gas.■ Problem- odor■ Symptom- Gas smell■ Solution or Settings→ Basic feature of the air conditionerThe gas used as an air conditioner refrigerant is a colorless, odorless gas thatdoes not smell even when it’s leaked.The sud...
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