Help Library

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  • Document Contents
    Troubleshooting
    Why does the indoor unit louver not move?
    Why does the indoor unit louver not move? Symptom Indoor unit fan (louver) does not move. Cause 1. The indoor unit louver may not open or close due to obstaclesaround the louver or its unbalance during use. 2. Airflow direction control may ...
  • Video Contents
    Operation
    [Video ]LG ThinQ App (Android) - Connecting Air Conditioner
    [Video ]LG ThinQ App (Android) - Connecting Air Conditioner
  • Document Contents
    Troubleshooting
    The outdoor unit makes a loud noise
    ■ Title- The outdoor unit makes a loud noise■ Problem- Noise / Vibration■ Solution or SettingsThe outdoor fan is spinning inside the air outlet vent of the outdoor unit.Make sure the outdoor fan is not constrained by tree branches or other ...
  • Document Contents
    Troubleshooting
    Why does copper tubing between indoor and outdoor unit discolours
    .Why does the field copper piping which terminates between the indoor and outdoorunit pipe turn black? Symptom Copper tubing between indoor and outdoor unit discolours (Black incomposure0. Cause Long term exposure to sunlight, will cause th...
  • Document Contents
    Troubleshooting
    Display screen turns off by itself. Can’t turn on.
    ■ Title - Display screen turns off by itself. Can’t turn on.■ Problem - Error/Display screen ※ When you turn off the appliance with its display screenset to ‘off’, it will automatically turn’ on’ the display screen when itsrestarted.
  • Document Contents
    Troubleshooting
    Cleaning the dust sensor of the wall-mounted air conditioner.
    ■ TitleCleaning the dust sensor of the wall-mounted air conditioner.■ Problemfunction■ SymptomAir purification function■ Possible CausePM1.0 sensor of the air conditioner is a device that detects the degree of thecontamination of fine and l...
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