Help Library

Topic

  • Document Contents
    Troubleshooting
    Glass Tray Issues) Broke During Operation
    Symptom Cause How to fix
  • Document Contents
    Troubleshooting
    Installation
    Symptom Cause How to fix
  • Document Contents
    Troubleshooting
    Error Codes
    Error Codes Symptom How to fix
  • Document Contents
    Troubleshooting
    Why does a new oven make burnt smell?
    Why does a new oven make burnt smell? Symptom 1. A new oven gives off a burning smell when used for the firsttime. Cause 1. When an oven is used for the first time, a burnt smell ornoises can occur as inner parts are heated. Please be assur...
  • Document Contents
    Operation
    Cooking Issues) Overcooking / Undercooking
    Cooking Issues) Overcooking / UndercookingSymptom Cooking Issues How to fix Was the time/cooking powerlevel set correctly?If the time and power levels were not set properly, the unit will not cook foodproperly. Each unit has different instr...
  • Document Contents
    Installation
    Noises
    NoisesSymptom Cooking Issues How to fix Humming SoundHumming Sounds are either the fan running or the Magnetron operating. TheMagnetron will hum when in operation. Depending on the power level set, theMagnetron may not stay on the entire ti...
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