Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Washing Issues

  • Others
  • Others
  • Troubleshooting
  • Washing Machines
  • Last Updated 09/17/2012

Troubleshooting on Few Washing Issues of Washing Machine


Detail Symptom  Self-diagnosis
Question Answer
No rotation while washing Water is properly supplied? ▶If water is not properly supplied, it means tap is turned off or the water supply filter is clogged
☞ How to clean water supply filter
①Turn off tap and unplug power cord
②For diassembly, turn the water supply hose connected to washing machine to counter clockwise. Diassembly the filter inside.
③Clean with toothbrush and assembly 
stops while washing Water collected inside washing machine tub?  ▶If water is collected, it means it does not drain. Please clean drainage filter
Clothe is damaged Clothes are torned?  ▶Clothes can be damaged due to other materials in drum. Check any foregin material such as wire or hair pin.
A cloth with zipper can tear fabric. Always turn cloth with zipper wrong side out when washing. Also accessaries on cloth can damage to other clothes
Washing does not work well  Did you select wool/delicacy/lingerie course? ▶For wool/delicacy/lingerie course, washing is relatively weak in order to protect fabrics. Select other course and dehydrate again. If no changes, request SVC
Deteregents are left  Did you use tissue-type (sheet) detergent? ▶Unable to use detergent container (hole is blocked)
▶Need to place deep inside of drum
▶Always remove sheet after washing 

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500