Malfunction)Pulsator is not working_ Top Loader
Pulsator is not working /Not working properly/Not draining
How to fix
Q. Would you remove any items from the drum?
Look at the bottom of the tub. The round part in the middle is the impeller, or wash wing.
This is a separate piece from the drum cylinder.
Carefully feel around the impeller, where it meets the drum.
You want to check for anything the might be stuck between the two pieces, such as a coin, button, paperclip.
Item found : Gently remove the item from between the drum and impeller.
Pockets should be empty and garments with décor should be washed inside out.
Nothing Found : perform a spin only or Rinse and Spin Cycle.
Sound continues : Service will be required.