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    Troubleshooting
    Remote control doesn't work
    Remote control doesn't workSymptomRemote control doesn’t work.Things to checkIts battery may run out or it may be damaged by the fluid. Replace it with thenew one.How to fixCheck the +,- position of the battery and if the contact part is ru...
  • Document Contents
    Troubleshooting
    I can't turn it on
    I can't turn it onSymptomYou can’t turn on the power. Things to check1. Try to connect the power cable again. Check the outlet on the wall.2. Press EJECT button on the product and check if the door opens.※ If there is a problem with full di...
  • Document Contents
    Troubleshooting
    No image if I select external input
    No image if I select external inputSymptom No image when playing the videoHow to fix- If you are watching from external input screen, check in the order listedbelow.① Select the input mode that is connected to TV.eg) AV or component, etc…② ...
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    Troubleshooting
    Image stops while playing DVD
    Image stops while playing DVDSymptomThe image stops when playing DVD.How to fix▶For DVD it can occur if you use it for a long time because it generates heatfrom fast spinning. Turn off the power and let it rest for a while and tryagain. If ...
  • Document Contents
    Troubleshooting
    It can't recognize USB
    It can't recognize USBSymptomEven though you have connected USB to the terminal, it is not recognized.How to fixCheck if the product supports that device.- It only supports Flash type device (memory stick) which has a format of FATand NTFS....
  • Document Contents
    Troubleshooting
    Too much noise from DISC
    Too much noise from DISCSymptomDisc noise CauseIf the Disc is bent or has many scratches, there may be noise.If there is noise for other discs and if it bothers you, feel free to contactthe service center for checking.How to fixCheck if the...
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