I can't hear the caller at the other end, any advice?
As the first point of call, we'd recommend checking the volume:
- Please check if you have turned down the in-call call volume, You can only adjust the in-call volume during a call
- During a call press the volume up key to increase the call volume.
- If you press the volume up key outside of an active call this will increase the ring volume rather than the in-call volume.