
EXTENDED CARE
Extend the protection on your LG products for up to three years with LG Premium Care.
QUESTIONS? LET US HELP
Simply choose a support option from the icons below:
-
Live Chat
Chat with an LG Support Representative.
Weekdays 8am-5pm CST
-
Business Contact
-
Email
No time to chat?
-
Help Library
-
Video Tutorials
-
Manuals & Documents
-
Software, Firmware, & Drivers
Resources
To access more technical documentation and downloads, please visit the LG B2B Partner Portal.
Enhanced Service
LG Enhanced Service Plan (ESP)
- LG's Enhanced Service Plan protects your investment by offering extended service coverage provided by LG for commercial displays in the hospitality, healthcare, and digital signage markets. By offering this program, you will enjoy the added peace of mind that comes with knowing your products are protected.
Quick Swap (Advanced Exchange)
- Minimizes down time of device and quickly gets the device up and running. LG will provide a return box and prepaid return shipping label for customer to return the unit. Service call for Advanced Exchange must be made by 2pm CST.
a. Next Business Day Exchange
b. 2nd Business Day Delivery White-Glove Quick Swap (Advanced Exchange)
- An LG authorized technician will meet you onsite. Technicians will remove, re-install and return product. Service calls for Advanced Exchange delivery must be made by 2pm CST.
a. Next Business Day Exchange
b. 2nd Business Day Delivery
For more information, click here: