Help Library

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  • general article icon
    Troubleshooting
    LG Gram +View - Troubleshooting No Display
    When connecting the smartphone and portable monitor, inserting the USB-C cable into the smartphone first may trigger the phone’s moisture detector, resulting in no CC transmission and thus no display on the monitor. ... Ensure to connect...
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    Repair
    LG gram - How to Burn a CD/DVD
    You can burn CD/DVD from Windows file explorer or Windows Media Player. ※ Burning can also be done using Nero Burning ROM or other programs provided as bundled software. ... DVD+R – A type of DVD in which data once written cannot be eras...
  • general article icon
    Troubleshooting
    LG gram - Troubleshooting Wired Keyboard and Mouse Not Working
    If you're having trouble with your wired keyboard and mouse, try testing them on another computer. ... If the problem persists, consider replacing the keyboard or mouse. ... If there's no problem, it could be an issue with the Windows OS.
  • general article icon
    Repair
    LG gram - Troubleshooting Windows Not Booting and Blue Screen Appears
    Potential causes of the blue screen error are numerous: temporary system issues, system file corruption resulting from Windows updates or virus infections, program collision, device driver error, hardware problems (SSD, etc) and so on.
  • general article icon
    Repair
    LG gram - How to Use LG Glance
    LG Glance by Mirametrix® offers features that enhance your digital wellbeing, productivity, and PC security through AI-based attention sensing and facial/sight detection technologies. ※ Please note that LG Glance by Mirametrix® may not b...
  • general article icon
    Troubleshooting
    LG gram - Troubleshooting Dots on the Screen
    A pixel is the smallest unit of a digital display and it is composed of three primary colors red, green and blue (RGB). ... There can be inactive pixels of about 1 PPM (1 per million). ... However, this does not affect the performance or...
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