Help Library

Topic

  • general article icon
    Troubleshooting
    LG TONE Free - Why Do My Earbuds Keep Disconnecting?
    If your earbuds keep disconnecting from the connected device, it can be caused by low battery, being too far from the connected device, or a bad connection between the two devices. ... Try This ... Steps may vary depending on the device.
  • general article icon
    Operation
    LG Home Audio - How to Find My Model and Serial Number
    Whether you need your Home Audio model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration. ... The location of your Home Audio model and serial num...
  • general article icon
    Installation
    LG Sound Bar – Why Isn’t My Subwoofer Connect to My LG Sound Bar?
    The subwoofer should pair automatically with its corresponding sound bar when powered on. ... If the subwoofer does not pair automatically, this can be resolved with a few troubleshooting steps. ... Note ... For best performance, ensure ...
  • general article icon
    Operation
    LG Sound Bar – How to Update the Software
    Software updates are released periodically for Network/Bluetooth enabled sound bars. ... These updates are used to fix bugs and, in some cases, enhance features of the device. ... Updates will need to be performed via the LG Sound Bar app.
  • general article icon
    Troubleshooting
    LG TONE Free - Troubleshooting Music Stopping When Using Both Earbuds
    Check if the wireless earbuds are properly placed in your ears. ... [Once your wear your earbuds, the detection sensor makes a ding dong sound]. ... You may experience this symptom because the TONE Free tries to synchronize the left and ...
  • general article icon
    Repair
    LG TONE Free - First Time Setup
    Do you want to know how to connect the TONE Free to your smartphone? ... You can easily connect your TONE Free to your smartphone via Bluetooth and enjoy various features on the LG TONE Free app. ... Turn on Bluetooth on your smartphone ...
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