Help Library

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  • general article icon
    Troubleshooting
    LG Washer - Cycle Time Does Not Change
    Cycle time on an LG washers can be extended by different variables such as the selected cycle, load size, load weight, fabric types, fabric thickness, amount of suds water temperature and more. ... Do you see an error code on the display?
  • general article icon
    Operation
    LG Washer – How to Use Smart Diagnosis
    The LG ThinQ® app on your smartphone can be used to perform a Smart Diagnosis of your compatible LG washer and connect you with LG Customer Support should there be any issues. ... Note ... In order to perform Smart Diagnosis, the washer ...
  • general article icon
    Operation
    LG ThinQ - How To Use Download Cycles
    For those LG products with a download cycle feature such as dryers, washers, dishwashers, and stylers, you can download new and specialized cycles on the app that are not included in the standard cycles on the appliance. ... Note ... Mak...
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    Repair
    LG Sidekick Washer - How to Perform the Spin Only Cycle
    The Spin Only cycle provides additional extraction of excess water from clothing to improve drying performance. ... Note ... The exact steps may vary slightly depending on your LG washer. ... It is recommended to refer to the owner's man...
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    Troubleshooting
    LG Dryer - Troubleshooting Wrinkle Clothes
    Wrinkled clothing after the dry cycle is usually caused by the load being too big, leaving the items in the drum, or not using the incorrect cycle. ... Try This ... Choose the appropriate cycle ... Check the fabric care labels on the clo...
  • general article icon
    Troubleshooting
    Why is an LE error code displayed on my washing machine?
    An LE error code is displayed when the tub fails to spin. ... The error code indicates that the motor can’t operate properly because you’ve overloaded the washing machine, or a foreign object is stuck in the tub. ... Try this ... If an L...
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